Job Details
Looking for a fun, fast-paced place to work? Enjoy working in the hospitality industry as a servant leader? Anna's House has an opportunity just for you! We are looking for a Restaurant Assistant General Manager to ensure all daily activities run smoothly and efficiently. To be successful in this role, the Assistant GM should be familiar with restaurant operations, able to minimize operating costs while maintaining high quality, boost employee retention, and be available to work within restaurant hours, including weekends and holidays. Assistant GMs should also have an excellent understanding of what it takes to provide great customer service and know how to deliver a positive dining experience for Anna's House guests.
The Restaurant Assistant General Manager assists the Restaurant General Manager in the management of the restaurant to brand standards in accordance with Company Policies and Procedures. The Assistant GM manages operations with passion, integrity, and knowledge while promoting the culture and values of Anna's House. The Restaurant AGM also trains and develops Team Members to meet performance standards and shares responsibility for the achievement of designated guest, profit, sales, and P&L targets.
Responsibilities
Supports leading the day-to-day restaurant operations
Supervise kitchen and wait staff and provide assistance, as needed
Coordinate communication between front of the house and back of the house staff
Monitor compliance with safety and hygiene regulations to ensure the restaurant exceeds standards in food quality, safety, and cleanliness
Prepare shift schedules
Process payroll for all restaurant staff
Calculate future needs in food, kitchenware, and equipment, and place orders, as needed
Monitor and understand daily, weekly, and monthly costs and revenue
Assists in managing store vendors and invoices
Work with management personnel to set targets and incentives to increase profitability of restaurant
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
Assist General Manager by providing coaching and feedback to staff and assess performance on an ongoing basis
Support new employees proper onboarding (scheduling, trainings, and ordering uniforms)
Gather guests feedback and recommend improvements to our menus and service
Perform other related duties as assigned
Requirements
Education
High school diploma required
Certification in hospitality is a plus
Experience
Experience as a Restaurant supervisor, manager, or similar role in the hospitality industry
Familiarity with restaurant management software preferred
Skills
Able to lead and manage a team in a fast-paced environment and high-temperature kitchen
Able to follow directions and delegate duties as needed
Good math and reporting skills
Excellent customer service abilities
Excellent communication and attention to detail
Working Environment
Ability to stand exposure to extreme heat, steam, and cold present in a kitchen environment
Ability to walk and stand for prolonged periods
Ability to bend, stoop, and lift frequently
Must be able to lift, carry, and place up to 20 pounds at a time
Available to work in shifts, including early mornings, weekends, and/or mid afternoon
Benefits
Competitive wage
Excellent working hours
No Night Shifts
Schedule typically 5 days a week
Full-time positions eligible for health, dental, vision, 401(k), life insurance, PTO, and College Tuition Discounts
Future growth opportunities