Customer Service Representative / Eligibility Specialist


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Customer Service Representative/Eligibility Specialist

at Automated Health Systems Job Description Automated Health Systems has part time and full time Eligibility Specialist positions available in Cheyenne, WY.

In this role, you will be responsible for providing education, assistance, and eligibility services to Wyoming Medicaid customers. You will be responsible for providing support to ensure that callers understand the application process and documentation required. This will involve interviews and eligibility assistance, either in person or over the phone.

Job Requirements

**Benefits:**

* Health insurance (FT employees)

* Dental/Vision insurance (FT and PT employees)

* Employee Wellness Program

* 401(k)

* Vacation/Holidays(FT employees)

* PTO(Paid time off) (FT and PT employees)

* Available shifts from 7:00 AM to 6:00 PM, Monday through Friday

* Comprehensive and ongoing training

* Strong company culture

* Career growth opportunities

**Required Qualifications:**

* High School Diploma;

* 2 years Customer Service experience;

* Excellent communication skills (verbal and written);

**Preferred Qualifications:**

* 2 years phone-based customer service ;

* Previous eligibility experience;

* Associates Degree/Bachelors in related field

* Bilingual language skills.

**To be successful in this role you must:**

* Be a team player;

* Customer focused with a passion for helping people;

* Have a strong work ethic with a desire to succeed.

AHS is an Equal Opportunity Employer.

**Please visit our website for more information:**

*The Enlightened Choice in Health Service Management*

Location: Experience: Not Specified





 Automated Health Systems

 06/01/2024

 All cities,WY