Job Details
Description
- Answer practice phones and schedules patient appointments.
- Accurately registers arriving patients for appointments and accurately gathers all necessary information.
- Accurately scans/receives all required documents into patient s account.
- Faxes notifications to insurance companies that require it.
- Pre-register via phone calls.
- Assure prompt patient services with professional kind attitude.
- Request medical records for new/referred patient.
- Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to patient visit.
- Update patient information on a regular basis to include; address phone number and insurance information.
- Assure that all forms in front office are updated and copied, to include new patient packets and patient charts.
- Collects patient s co-payments and outstanding balances at the time of service and posts to account and daily log.
- Balances designated cash drawer at end of shift.
- Assists patients with general insurance, billing and other inquiries they might have pertaining to their accounts or referred to certified patient tech.
- Complies with set Policies and Procedures (i. e. nametag, dress code, parking, smoking, etc.)
- Prepares charts for patient visit according to protocols.
RequirementsEducation
Required:
High School
Licenses & Certifications
Preferred:
C-Heartsaver