Job Details
The Team Member demonstrates Krystal's Core Values in preparation of quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience.
Essential Duties and Responsibilities:
Maintains highest possible level of Product Quality:
Prepares food products according to approved Krystal procedures
Adheres to approved Krystal holding times and temperatures
Packs all food products in approved Krystal containers, lids, and bags
Maintains highest level of "WOW" Hospitality
Dressed in proper and complete uniform
Great eye contact with the customer- always focusing on them
Great smile on their face and in their voice
Follows all approved Krystal cash handling and security procedures.
Works well with teammates and accepts coaching from management team.
Communicates with customers, teammates and managers in a positive manner.
Maintains highest possible level of Cleanliness:
Keeps food preparation area, equipment and utensils clean and sanitary.
Meets Krystal specifications for sanitary food handling procedures
Keeps lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day.
Keeps parking lot and building exterior clean and free of litter.
*The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Education/ Experience/Job Requirements:
Must be at least 16 years of age.
Must be able to perform the essential functions of the position
Knowledge/Skills/Abilities:
Team Player - Works well with other team members to achieve goals.
Customer Focused - Recognizes the customer as the primary focus and acts accordingly; sets a high standard for exceeding customer expectations.
Accountability/Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results.
Effective Communication - Uses effective and appropriate methods of interacting with others.
Skill Requirements:
Verify data and information
Organize and prioritize information/tasks
Operate office equipment
Verbal communication
Basic mathematical concepts (e.g. add, subtract)
Physical Requirements:
Standing for extended periods
Extended periods viewing computer screen
Walking
Reading
Speaking
Hearing
Lifting/carrying up to 50 pounds various items
Repetitive Motions
Pushing/Pulling
Bending/Stooping
Reaching/Grasping
Hazards:
Normal office environment
Electrical current
Housekeeping and/or cleaning agents