Job Details
** Customer Support Specialist - Events**
Minneapolis, MN 55430
**experienced Customer Support Specialist - Events**. We are looking for someone that embodies our values of: Dependable, Professional, Problem-Solver, Pride, and Humble. **Who we are:**
We have a casual but supportive work environment and offer competitive compensation and benefits. Perks offered by WL:
* Health (two plan options), dental, and vision benefits
* HSA with company contribution
* Life, AD&D, short and long term disability insurance
* Paid time off benefits: Vacation and sick time, 11 holidays
* 401(k) with a company match
* Free services such as: Will preparation, health care directive, Employee Assistance Plan (EAP), identity theft protection and travel assistance
* Year-end company bonus (discretionary)
Let us be the best place youll ever work.
**What we are looking for:** Organized and energetic candidates! The Customer Support Specialist Events (CSSE) provides expertise in customer service activities in a way that assures the customers expectations are consistently and satisfactorily achieved, and decisions are based on supporting the business objectives. The CSSE is responsible for contacting customers, as assigned, analyzing customer requirements, develop layouts and quotes for approval. The CSSE will assist in the implementation of plans, including occasional field work.
**What youll do:**
* Communication with customers, with possible attendance at customer meetings.
* Develop plans/layouts, including maps and timelines.
* Formulate quotes for estimator review.
* Assisting crew with shop/yard tasks.
* Occasional field work/weekend set-ups, as needed.
* Handle any overflow work requests from division manager.
* High school diploma or equivalency and 4-6 years traffic control or construction trades work experience or any satisfactory combination of experience and training which demonstrates the knowledge, skills, and ability to perform the above-described duties.
* Ability to operate general office equipment effectively such as desktop/laptop, printer, copier, and phone and a smart phone to accomplish work tasks.
* Valid drivers license.
* Proficient in MS Office applications, including, but not limited to Word, Excel, Paint and Outlook.
* Must have the ability to interact and communicate with external and internal customers in a fast paced, multi-tasking environment, working independently with a high degree of problem solving.
* Detail orientation sufficient to organize, prioritize and manage multiple projects and tasks while simultaneously meeting all goals and deadlines in a fast-paced environment.
* Ability to take direction with ease and a high level of personal responsibility .
* Ability to work in crowds and high-density areas (public/vendors/traffic).
* Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; supports everyone's efforts to succeed.
Please submit your resume along with your compensation requirements and tell us why you are just what we need. We wont be able to individually respond to all applicants, but if we feel youre a strong match, we will do our best to be in touch within the next three business days. Thanks and we look forward to hearing from you!
**Qualified candidates who are given a conditional job offer must pass a pre-employment substance abuse test and criminal background check.**
participates in E-Verify and provides a drug-free work environment.
RD PARTY RECRUITERS