Job Details
Typical pay range: $18.00 - $20.25
This position is eligible for a combined sign on and retention bonus in the amount of $3,000*. To qualify for the bonus, candidates must not have been employed by St. Charles Health System in the last 6 months.
*Bonuses are available to external applicants only and are subject to all applicable tax withholdings.**ST. CHARLES HEALTH SYSTEM**
**JOB DESCRIPTION**
**TITLE:** Deli Attendant
**REPORTS TO POSITION:** Food Services Supervisor
**DEPARTMENT:** Food Services
**DATE LAST REVIEWED:** August 15, 2017
**OUR VISION:** Creating Americas healthiest community, together
**OUR MISSION:** In the spirit of love and compassion, better health, better care, better value
**OUR VALUES:** Accountability, Caring and Teamwork
**DEPARTMENTAL SUMMARY:** The Food Services Department is a high volume service department that provides world class food and beverage services including patient room service, caf, deli and catering.
**POSITION OVERVIEW:** The Caf / Deli Attendant will serve as the primary point of contact and customer service specialist in the caf and deli. This position will prepare food as needed, stock deli and caf food merchandisers prepare food and/or beverages, charge appropriate prices for food using touch screen cash register, and collect payment from customers. May be assigned to serve and / or bartend catered functions. This position does not directly supervise any other caregivers.
**ESSENTIAL FUNCTIONS AND DUTIES:** Prepares food products and beverages in accordance with safe food handling guidelines. Ensure customer requests are met for special request items
Operates espresso machine when assigned. Prepares various hot beverages in accordance with customer requests
Provides excellent customer service at all times. Acts as a knowledgeable resource to customer on food choices and makes recommendations for products while accommodating customer preferences and needs
Stocks and maintains tidiness and cleanliness of assigned areas in caf or deli
Performs light cooking at the grill, sandwich/salad bars or other kitchen areas, as assigned
Assists caterer to execute high end catered events working as server, bartender and or dishwasher (as assigned).
Stores and handles all food properly following the guidelines of Hazard Analysis & Critical Control Points (HACCP)
Maintains clean work areas, including work surfaces, floors, walls and equipment in compliance with St. Charles Health System standards and Oregon Food Sanitation standards
Provides support to other areas of food services as directed by manager, supervisor or coordinator including delivery of food to patients, as needed
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
**EDUCATION:**
**Required**: N/A
**Preferred**: High school diploma or GED
**LICENSURE/CERTIFICATION/REGISTRATION:**
**Required**: Current county food handlers card
**Preferred**: OLCC Alcohol Service Permit
**EXPERIENCE:**
**Required**: N/A
**Preferred**: Previous food service, barista and customer service in a fast paced, high service oriented environment. Previous money handling experience
**PERSONAL PROTECTIVE EQUIPMENT:**
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
**ADDITIONAL POSITION INFORMATION**
**Skills:**
**General**
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System
Ability to multi-task and work independently
Strong team working and collaborative skills
Ability to work in a stressful, fast paced environment while maintaining attention to detail and delivering high quality customer service
Basic to intermediate ability and experience in computer applications, electronic email and MS Office applications
**Position Specific**
Cash handling
Excellent customer service
Bartending
Operating an espresso machine and making specialty coffee drinks
**PHYSICAL REQUIREMENTS:**
Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds.
Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.
Rarely (10%): Keyboard operation.
Never (0%): Ability to hear whispered speech level.
Exposure to Elemental Factors
Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
Risk for Exposure to BBP
.
Schedule Weekly Hours:
40Caregiver Type:
RegularShift:
First Shift (United States of America)NoJob Family:
ATTENDANTScheduled Days of the Week:
VariableShift Start & End Time:
variesSt. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon.
The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.
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St. Charles Health System is required by the Oregon state mandate to ensure all healthcare workers are fully vaccinated for COVID-19 or have applied for and been granted a medical or religious exception that can be reasonably accommodated for their role.