Job Details
Purpose of the role
The Receptionist is responsible for providing reception services to ensure that all visitors and clients have a professional, warm and engaging experience from arrival to departure. The reception service will include meet and greet and provision of hospitality. It will also work to ensure the smooth day-to-day operations of the Firm by providing administrative support services as required.
Specific responsibilities
- Greet and assist employees, clients, and guests in a friendly and kind manner.
- Maintain a visually impeccable office: common spaces, supply inventory appearance, conference rooms, pantries, etc.
- Interface with hosts and other participants to ensure meetings are serviced as required.
- Assist with all inquiries, deliveries, FedEx, UPS, USPS, Messenger Service requests.
- Responsible for answering the Man call number, directing calls to appropriate parties and flow of correspondence.
- Responsible for ordering catering as needed for the provision of conference room hospitality and manage the deliveries and presentation appropriately.
- Support Man hosts with conference room scheduling and requests for services eg. connectivity with other global offices and other items eg. whiteboards etc.
- Manage the ordering and stocking of essential office supplies and other materials.
- Book travel and accommodation through Man's travel management company, prepare and maintain travel itineraries and expense reimbursement requests as required in accordance with company T&E guidelines.
- Invoice coding and reconciliation for departmental expenses.
- Provide support to the Office Manager and assist in the management of the workspace, as well as periodic ad-hoc needs in other US branch locations.
- Provide ad-hoc support to office and other staff members and departments as necessary.
- Manage special projects and events as needed.
- Required Hours: 8:30am-5:00pm; may be requested to work additional hours.
Key competencies- Experience working in a professional corporate environment
- Experience in departmental support
- Proficient in MS Word and Excel
- Excellent written, verbal, and listening skills, and strong interpersonal communication skills
- Can-do and positive attitude and ability to multitask
- Understand internal employees and external client's requirements and expectations
- Experience with travel booking and expense reports
- Professional demeanour, maturity, discretion, composure, and works well under pressure.
Base Salary Range: The anticipated based salary range for this position is $65,000-$70,000 + benefits + a discretionary bonus. This is the base salary range that the Company believes it will pay for this position at the time of this posting based on the location and requirements of the position as well as the skills, qualifications, and experience of the applicant. The Firm reserves the right to modify this pay range at any time.
Our Culture, Values and Benefits at ManMan Group is proud to provide the best working environment possible for all of its employees, and we are committed to equal opportunities. At Man Group we believe that a diverse workforce is a critical factor in the success of our business and this is embedded in our culture and values. There are a number of external and internal initiatives, partnerships and programmes that help us to attract and develop talent from diverse backgrounds and that encourage inclusion and diversity across our firm and the industry. Man Group is a Signatory of the Women in Finance Charter and the Race at Work Charter. Man Group is also a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact ...@man.com.
Man Group supports many charities, and global initiatives. We support professional training and development, and requests for flexible or part-time working. Employees are also offered two 'Mankind' days of paid leave per year as part of the Man Charitable Trust's community volunteering programme.
We offer comprehensive, firm-wide employee benefits including competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Additional benefits are tailored to local markets and may include private medical coverage, discounted gym membership and wellbeing programmes.