Job Details
Sales Manager role at the very successful run Embassy Suites Lynnwood, Washington.
Job Overview Responsibilities And Duties
- Conduct site inspections with potential clients. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
- Coordinate various departments' participation in servicing accounts.
- Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads.
- Prepare information for, meet with, and entertain clients as deemed appropriate to generate potential business from that account.
- Represent hotel at trade shows as specified by Corporate trade show attendance guide. Set up exhibits involving bending, stooping, lifting and reading overhead.
- Participate in the sales/catering department reader board program.
- Other duties as assigned: such as ordering amenities for meeting planners or VIP's. * Performs other related duties as assigned.
Specific Job Knowledge And Skills
- Knowledge of a hotel structure and how all departments interact.
- Basic mathematical and calculator skills to prepare cost proposals.
- Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
- Ability to move throughout the hotel to conduct site inspections.
- Ability to listen, speak and write to ascertain and respond to client needs.
Other Expectations
- Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
- Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
- Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Qualifications
- Experience in the hotel and hospitality industry sales department a plus
- 3 years of hotel and hospitality experience
- 1 year being in a sales role in the hospitality industry preferred
Education
College degree preferred. but, not required