Job Details
Job Title: Remote Administrative Assistant
Company Overview: Enchanted Expeditions is a leading travel agency dedicated to crafting unforgettable journeys for our clients. With a focus on excellence and personalized service, we strive to create magical experiences that exceed expectations and create lifelong memories.
Job Overview: As a Remote Administrative Assistant at Enchanted Expeditions, you will play a crucial role in supporting our team with administrative tasks and ensuring smooth operations from a remote location. This role requires strong organizational skills, attention to detail, and a proactive approach to problem-solving.
Responsibilities:
- Administrative Support: Assist with various administrative tasks such as managing schedules, organizing documents, and coordinating meetings to ensure efficient office operations.
- Communication: Serve as a primary point of contact for internal and external communications, responding promptly to emails, phone calls, and inquiries in a professional manner.
- Document Management: Create, format, and edit documents, presentations, and reports using Microsoft Office suite and other software tools to support team members and projects.
- Data Entry: Input and maintain data related to travel bookings, reservations, client profiles, and other pertinent information accurately and efficiently into our database systems.
- Client Interaction: Provide assistance to clients with inquiries, bookings, modifications, and cancellations, delivering exceptional service and support throughout the process.
- Vendor Coordination: Liaise with travel vendors, including airlines, hotels, and tour operators, to confirm reservations, obtain necessary documentation, and address any issues that may arise.
- Process Improvement: Identify opportunities for streamlining processes, improving efficiency, and enhancing the overall customer experience through innovation and collaboration.
- Special Projects: Support various projects and initiatives as assigned by supervisors or management, contributing to the success and growth of the organization.
Benefits: - Competitive pay with opportunities for performance-based bonuses.
- Flexible work schedule with the convenience of remote work.
- Opportunities for career growth and advancement within the travel industry.
- Access to travel discounts and perks for personal travel experiences.
- Comprehensive training and support to excel in the role.
- Health insurance coverage and additional benefits package.
Qualifications: - High school diploma or equivalent (Bachelor's degree preferred).
- Previous experience in administrative support, customer service, or a related field, preferably in the travel industry.
- Excellent organizational and time management skills with the ability to multitask and prioritize tasks effectively.
- Strong attention to detail and accuracy in data entry, document management, and communication.
- Proficiency in using computer software and database systems, with advanced knowledge of Microsoft Office suite.
- Excellent communication skills, both verbal and written, with a professional demeanor.
- Ability to work independently and collaboratively in a remote team environment.
- Passion for travel and a desire to contribute to creating exceptional travel experiences for our clients.
Join Enchanted Expeditions and be part of a dedicated team committed to providing exceptional service and creating magical travel experiences for our clients, all while working remotely as an administrative assistant.
Locations New York Remote status Fully Remote