Job Details
Courr ges
Founded in 1961 by Andr and Coqueline Courr ges, the Courr ges house revolutionised the world of fashion and design. Movement, purity, colour, light... such are the hallmarks and distinctive style that Courr ges began asserting as early as 1965 with the emphasis on structured lines and the focus on white, before branching into colour variations and new materials, such as vinyl. Eminently optimistic and full of energy, Courr ges has blazed a trail in every field where it has ever dared to venture.
The revival of this legendary brand is now taking on a new dimension with the decision to change the positioning strategy for its fashion, accessories and perfume activities. It is still focused on its mission of continually offering a growing range of innovative and modern designs in keeping with the brand's original ideals.
The Courr ges project has been taking a new turn in 2020 with the appointment of Adrien Da Maia as the CEO and Nicolas Di Felice as the Artistic Director to write a successful new chapter for this legendary Maison.
Under the impulse of Nicolas Di Felice, Courr ges is currently experiencing strong growth of its fashion and fragrance activities.
Courr ges will open its second store in the USA in May in South Coast Plaza, Costa Mesa. We are recruiting an entire team for this exciting project!
Main duties of this position will be the following:
Store organization:
- Autonomously manage store opening and closing procedures, as needed
- Guide the team on the selling floor, make sure all clients have a Client Advisor at reach
- Manage plannings and analyse workloads
- Greet clients as they enter the store and assist them by determining the nature of their visit and directing them throughout the store
- Demonstrate generosity and anticipate client s needs: umbrella storage, assisting boutique guests with beverage service, escorting clients to the door or car with shopping bags if necessary
- Create an atmosphere of helpfulness and cooperation and handle all difficult situations with grace and composure
- Proactively update clients in the outdoor queue when the boutique is at capacity and take responsibility to ensure the wait time is minimized to receive service
Clienteling:
- Ensure an exceptional client experience in accordance with a demanding client
- Be able to provide basic information about the neighborhood, store services and other customer inquiries
- Develop clients loyalty and retention alongside the customer database
- Analyse regularly the client list to adapt the action plan (determine clients to reach out)
- Sustain and promote the culture of the brand internally and externally
- Ensure compliance with company standards, in relation with store merchandising and product enhancement
Profile:
At least 3 years of experience in a retail position
Clienteling-focused
Adaptability
Organizational skills
Success/target-oriented
Strong fashion culture and product sensitivity
A secong language will be appreciated