Job Details
The Regional Manager of Loss Prevention, Audit & Firearms Compliance is a leadership role that will evaluate and reduce shrink for the stores and facilities assigned in their region by conducting internal and external investigations and resolving all matters that jeopardize or cause losses to the company and its assets. Regional Loss Prevention Managers are also responsible for conducting field audits for store and firearm compliance. This position further assists in updating and revising related policies and conducting training meetings as required. The overall mission is focused on reducing shrink, retaining a security-hardened facility, and maintaining compliance while ensuring a safe and secure environment for our associates and customers.
ESSENTIAL FUNCTIONS:
This position reports for the Central Loss Prevention Region covering stores and distribution centers located in; IL, IN, KY, OH, WI, AND WV.
ESSENTIAL FUNCTIONS:
- Establish and encourage strong working relationships with store and distribution center leadership and associates to support all Loss Prevention Department and programs.
- Monitor high shrink stores to identify, measure, and quantify causes of loss, while developing and implementing solutions to reduce and/or prevent shrinkage.
- Establish a firm working knowledge, instruct, and audit all ATF, state, and company firearms compliance policies.
- Conduct in-person or phone interviews as required to address misuse, theft, fraud, or abuse.
- Ensures compliance programs are 100% maintained related to Dunham s firearms controls, procedures, and policies.
- Analyze inventory shrink results and work with store and company leadership to develop appropriate strategies to reduce future losses.
- Oversee and audit the physical security and process within the distribution centers.
- Ensures all Loss Prevention and security-related systems are maintained and leveraged appropriately.
- Aggressively identify, investigate, and resolve all internal and external theft and fraud including ORC, with an intent to minimize the impact of losses to the stores and distribution centers.
- Evaluate exception and store reporting to identify theft and loss at the store and distribution centers.
- Review and respond to reported incident reports such as thefts, shoplifting, cash shortage, robbery, burglary, integrity concerns, or any other internal or external event resulting in loss of or damage to company assets.
- Assist in strategic initiatives and contribute to the successful development and implementation of Loss Prevention and Firearms Compliance objectives.
- Manage all physical security systems including but not limited to camera systems, intrusion alarms, key controls, safe codes, etc. in assigned areas.
- Assists in training and coaching store leadership and associates in proper procedures and loss prevention standards and processes.
- Partner with the legal department on investigations and responses to incidents.
- Support new and relocation store openings in assigned areas by conducting physical security assessments and lead training.
- Ability to travel to stores in the region as needed, including overnight travel, weekend, and additional travel as required.
- Prepares detailed and accurate reports on time.
- All other duties as assigned.
EXPERIENCE/QUALIFICATIONS:
- Certification as a CFI (Certified Forensic Interviewer) or LPC/LPQ (LP Certified/Qualified). NOTE: CFI certification is to be achieved within the first anniversary of employment.
- Bachelor s Degree in Criminal Justice, Security Management, or related field of study, or eight (8) plus years of related field experience.
- Five (5) years of multi-unit experience in loss prevention or asset protection
- Two (2) years experience in leadership or management capacity.
- Demonstrated experience conducting criminal or internal or related investigations
- Experience using physical security systems (CCTV, EAS, etc.)
- Experience conducting quality reviews/audits/compliance
KNOWLEDGE, SKILLS, AND ABILITY:
- Ability to balance multiple projects, deliver under tight timelines, and demonstrate excellent time management.
- Initiative and capacity to work independently and on a team.
- Conduct professional training and presentations at a corporate, regional, and district level.
- Excellent communication, capable of fostering strong relationships across the company and with external law enforcement and federal partners.
- Availability to respond to store emergencies with a high degree of accessibility.
- Proficiency in MS Office Suite, (Word, Excel, Outlook, etc.).
- Exception-based reporting. (Preferred knowledge in ThinkLP).
- Verbal, written, and communication skills.
BENEFITS INCLUDE:
- Health, dental, vision and prescription coverage
- 401 (k) Savings plan
- Vacation, PTO days and 6 paid holidays
- Company Vehicle
- Merchandise Discount