Job Details
High producing, massively growing firm is looking for a dynamic, experienced professional to join our team as an Investment Operations Associate. Detail-oriented and always connecting dots, they bring knowledge of operations and are energized by partnering with other areas of the practice as needed. Comfortable working autonomously and within a high-performing team, this candidate is a smart, take-charge individual with effective communication skills and impeccable follow-through.
How Others Describe You
A person of integrity who finishes what you start; a process-oriented, self-energized, organized multi-tasker who works well in a fast-paced environment and prioritizes tasks for exceptional delivery; pleasantly persistent, comfortable creating urgency to help others achieve their goals; compliance-minded while also being an innovative thinker that collaborates with others to build and maintain operational processes.
Description of Position
Ensure high-caliber member service through day-to-day execution and next-level process innovation, including but not limited to:
Support
Documenting investment tasks and actions with diligence, timeliness, and transparency
Responding to corporate office account inquiries
Maintaining annual review notes pertaining to investments
Monitoring industry trends and research
Monitoring daily reports via NetX360
Understanding functionality and efficiently handling member cash management accounts
Ensuring compliance requirements are implemented and followed
Proposals and Case Prep
Preparing for annual reviews by running investment reports
Preparing and modifying investment proposals
Preparing letter of instruction for member signature
Preparing investment policy statement and statement of investment selection
Processing Accounts
Preparing and processing all paperwork needed for investment brokerage/advisory accounts
Processing and monitoring funding and asset transfers to ensure selected asset allocation is implemented
Identifying appropriate forms and guiding members to successful completion
Discussing potential rollover opportunities from other retirement plans
Executing back door Roth IRA and Roth Conversions
Receiving and forwarding checks and related paperwork to investment operations area
Processing proposal amendments in Envestnet
Monitoring Envestnet and NetX360 for alerts and upcoming annual reviews
Rebalancing portfolios within the investment platform
Administering investment accounts according to program guidelines
Executing investment strategies, like Tax Loss Harvesting
Member Service
Servicing member needs and persistently following up to complete investment services in a timely manner
Contacting members on behalf of advisors to develop advisory plan
Explaining advisory products or advisory performance
Accepting redemptions/withdrawals from members and communicating instructions to home office
Discussing tax consequences, costs and advisory fees with members
Supporting advisors in addressing down-market opportunities
Running performance reports in Envestnet, Morningstar and proprietary software tools
Character Traits
Works well in a fast-paced environment and can prioritize tasks
Completes tasks quickly without sacrificing quality and accuracy
Highly accountable and goal-oriented, with impeccable follow-through
Extremely strong confidentiality and work ethic
Energetic, proactive, and comfortable learning on the fly
Competitive by nature, with an optimal balance of assertiveness, communication, and team-player attitude
Extraordinary customer service and professionalism
Prompt with time and deadlines
Requirements
Demonstrated commitment to education and growth
3+ years of experience handling investment operations serving personal market clients
FINRA SIE exam
FINRA Series 7 (or already has 6 and will obtain 7 within 3 months)
FINRA Series 63 exam
Fluent with CRM Systems, Microsoft Excel, and great at writing
Growth Potential
Our firm is growing and looking for an A player who wants to grow with us and aspires to pass the Series 7 and become an Associate Wealth Management Advisor.
Compensation
Base Salary, Bonus Opportunities, 401(k) with matching, paid time off, and health, vision, and dental insurance; short-term and long-term disability and life insurance.