Job Details
Description
- Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints
- Gather financial information and generate occupancy reports for the general manager
- Greet each guest as they arrive and follow up after check in on guest satisfaction.
Responsibilities Ensure that each guest at the hotel in Rock Hill, SC has a memorable and enjoyable experience.
Engage with hotel guests both in person and over the phone to assist with any inquiries they may have and effectively address any concerns or complaints.
Compile financial data and prepare occupancy reports to be presented to the general manager.
Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay.
Qualifications To qualify for this Front Desk Associate Part Time position in Rock Hill, SC, US, you need at least 1 year of prior experience in the hospitality industry.
Strong bookkeeping skills are required, and proficiency in Microsoft Word and Excel is highly valued.
Excellent management, communication, and multitasking abilities are essential for this role.
A high school diploma or GED equivalent is a must-have qualification.