Job Details
Top 3 must-have -
- Linux systems administration
- Deployment automation ( e.g. Jenkins, ansible)
- Production support in customer-facing online service
Qualifications
Master s/bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical field, and two years of experience in software/systems or related.
5+ years overall systems engineering and support experience.
1+ year supporting an ecommerce infrastructure.
Work experience must have included:
You have a proven track record in deploying, configuring, and maintaining Linux flavor server systems in the cloud. AWS & Ubuntu preferred.
Ability to manage and deliver high-priority tickets while communicating status to business stakeholders and end users.
Systems troubleshooting to resolve performance and functionality issues.
General network troubleshooting on TCP/IP IPV4 networks.
Configuring and utilizing monitoring and alerting tools.
Scripting to automate infrastructure and operational processes. Bash, python, and Ansible are desired technologies.
Strong problem-solving, analytical, and organizational skills
Excellent written and verbal communication skills
Responsibilities
Proactively and reactively resolve incidences as escalated from monitoring solutions and end users.
You are a monitoring guru, constantly scanning the monitoring tools for system issues. Grafana, Prometheus, Sensu and/or Elastic Search are preferred.
Conduct and automate audits for user accounts, network and systems infrastructure.
Do software deployments, per documented processes, with no impact to customers. Containers and Jenkins experience is a plus.
Manage VMs across multiple data centers and AWS to support dev/test and production workloads.
Follow existing devops processes while having flexibility to create and tweak processes to gain efficiency.
Troubleshoot connectivity problems across network, systems or applications.
Follow security guidelines, both policy and technical to protect our customers.
Ability to automate recurring tasks to increase velocity and quality. Ansible is a plus.