Job Details
**Customer Service Agent - Customs Brokerage**
* 1017 Northpointe Industrial Rd, Hanahan, SC 29410, USA
* Full-time
**Company Description**
Were not in the shipping business; were in the information business - Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
* 15,000 trained professionals
* 250+ locations worldwide
* Fortune 500
* Globally unified systems
**Job Description**
**Major Duties and Responsibilities**
* Ensure smooth and timely customs process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Custom files and reporting
* Ensure accurate and timely client billing
* Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
* Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
* Assist with verification of customs declaration information and the submission of such to the customs authority
* Ensure compliance at all times to regulations
**Qualifications**
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Strong desire to learn
* Good computer skills (Excel, Word, PowerPoint)
* Fluent in English
**Reporting Structure**
* Customs Brokerage Lead Agent, Supervisor and Manager
**Additional Information**
Expeditors offers excellent benefits
* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical, Prescription Drug, Dental and Vision
* Life and Long Term Disability Insurance
* 401(k) Retirement Savings Plan (US only)
* Employee Stock Purchase Plan
* Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
**Job Location**