Job Details
Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser s size comes numerous advantages you won t find elsewhere.
At Rodenhiser:
- You are prepared. Rodenhiser s in-house training will provide you hands-on experience with state-of-the-art equipment.
- You are never rushed. Rodenhiser s scheduling ensures you will always have a sufficient amount of time to fully evaluate and fix the problem.
- You are never alone. Rodenhiser s team of nearly 100 experienced technicians create an in-the-field network you can always rely on.
- You are appreciated. Not just by the Rodenhiser team, but by so many satisfied customers you help every day.
- You have balance. Some field positions are eligible for flexible hours to best accommodate the needs of you and your family.
- You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights. We are looking for nice people who want to grow with us.
- You have fun. From frequent BBQ s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!
At Rodenhiser, we already have all of these benefits. Don t you want them too?
Competitive Salary Range: The compensation for this position falls within the range of $50,000 to $100,000 annually, commensurate with qualifications and experience.
The Big Task
Diagnose and repair electrical systems and lead customers to informed, and confident buying decisions.
Key Sub Tasks
- Complete any electrical residential service calls.
- Establish customer rapport to instill confidence in team and sell the right products and services.
- Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Ability to exceed minimum KPI goal.
- Successfully complete follow up calls.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
- Explain replacement opportunities for aging, inefficient or underperforming systems.
- Maintain a clean, organized job site and well inventoried truck.
Desired Skills and Experience
- Competent in the use of all tools and resources related to basic service calls.
- Knowledge of Electrical codes and proper safety standards.
- Ability to explain technical information to non-technical customers.
- Ability to take timely action to solve problems using established policies and procedures.
- Ability to read and understand policy manuals, safety, rules, and procedures.
- Hold at least one state license or certification.
- Engaged in further technical development (i.e. Different disciplines and cross-training).
- Valid driver s license and clean driving record.
- Ability to take direction and/or technical instruction.
What We Offer
Rodenhiser offers aggressive wages, 401(K); Generous Paid Time Off; holiday pay; bonuses; health, dental, life and AD&D insurance; short-term and long-term disability and all are included in our comprehensive benefit package. As a Rodenhiser employee, you will work for a company that has been a trusted leader in home services for more than 90 years.
Equal Opportunity Employer, including disabled and veterans.
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