Job Details
Job Description:
The Client Onboarding Quality Control Officer will be part of the Wealth Management Client Operations organization, reviewing requirements of client onboarding, to include the fulfilment of Know Your Client (KYC). The Client Onboarding Quality Control Officer will review/validate the client documents gathered and entered by the onboarding officer in order to establish accounts. The Client Onboarding Quality Control Officer is expected to stay current with all regulatory changes and requirements around client due diligence requirements, suitability and documentation.
Key Qualities:
Strong sense of ownership and responsibility
Drives results through leadership, people, communication and influence
Comfortable with change, ambiguity, debate, conflict and informed risk taking
Multi-tasker who can manage multiple streams of work concurrently
Willingness to make decisions, while ensuring buy in from stakeholders.
Responsibilities Include:
- Review data integrity for client due diligence, including coordinating the participation of customer stakeholders who have account opening responsibilities
- Serve as control point for account opening approvals, reporting issues for designated clients
- Maintaining a high degree of accuracy and attention to detail while meeting team productivity goals
- Act as a subject matter expert on required documents/information and process to onboard a client
- Partnering with the client facing teams to review required legal documents and associated information to meet all regulatory and internal polices
- Performing quality review of new and existing KYC profiles for Private Bank clients
Qualifications:
BS/BA Degree - Accounting, Finance, or Business preferred or equivalent military experience preferred
3 to 5 years of experience with in a financial services, operational or compliance fields preferred
Prior experience in AML / KYC preferred
Client Onboarding and/or documentation analysis experience preferred
Strong written and oral communication skills
Ability to get up to speed quickly with new or unfamiliar subject matter