Job Details
About the Position: Manager, Water & Energy Services is responsible for the service and management of a diverse range of water treatment programs and clients for Global Water Technology. These programs include, but are not limited to, steam boilers, cooling towers, hot and chilled closed loop systems, wastewater treatment, potable water treatment, related filtration and pre-treatment equipment, and chemical feed systems. The position will be highly centered around new business acquisition, utilizing the strategic sales method developed by Global Water Technology, and on the management of a given portfolio of customers. The Manager, Water & Energy Services will be focused on providing a competitive, efficient, and sustainable water treatment program to the portfolio along with providing client training, education, and business reviews.
Candidates for the position of Manager, Water & Energy Services should exhibit a strong desire to both grow and excel professionally in a very competitive industry and within a fast-growing company. The Manager, Water & Energy Services should have a minimum of 6 years-experience in the water treatment industry and will have the ability and desire to build upon a given client portfolio and increase that portfolio based on a pre-determined sales goal and regional target market. The Manager, Water & Energy Services will be asked to develop key relationships with the existing customer portfolio and will be instrumental in the retention and growth of those key clients.
Summary of Duties:
- Responsible for executing opportunity-based technical sales processes from prospecting to closing new and upgrade sales opportunities while documenting and following up on the progress with managers and clients.
- Managing water treatment programs at established client sites through regular program audits which include obtaining and testing water samples using field laboratory equipment.
- Resolving program non-conformances by trouble shooting problems and implementing corrective measures which may include equipment repairs or chemical dosage adjustments.
- Generating professionally written technical reports and proposals which advise on industry best practices for operating mechanical equipment with a focus on extended equipment life as well as water and energy savings. This often involves identifying, recommending, and implementing program upgrades.
- Conducting customer meetings to communicate program results in a manner that builds rapport and promotes customer care of their mechanical systems.
Requirements
Typical Experience: 5 to 10 years in water treatment or in a field of relatable work.
Qualifications:
- A demonstrated mechanical aptitude and a desire to work in a hands-on environment.
- Previous experience working with customers (in an unrelated industry) where the focus was providing an exceptional customer experience.
- Previous work experience in the water industry is considered an asset.
- Post-secondary education in Science or Engineering is considered an asset. Typical areas of focus for successful candidates: chemistry, biology, chemical engineering, mechanical engineering, environmental science, sustainability studies.
- Proficient in computer use with a solid understanding of the MS Office applications.
- Valid Driver's license.
- Ability to pass drug test/screening.
- Ability to pass background check.
Working Conditions: The Manager is a field-based position. Most of the workload is performed within client facilities. This includes, but is not limited to steam boiler rooms, mechanical rooms, industrial production facilities, and health care facilities. The work is being performed at an assigned client list with varied contact types, including some challenging clients.
The Manager position will occasionally be expected to be available outside of standard business hours to support client satisfaction via phone, email, or even on-site.
The Manager position involves substantial driving requirements to and from client sites. Some overnight travel may be required from time to time. The amount of overnight travel will vary based on geography covered and maturity of the local market.
Physical Requirements: This position can be physically demanding. This includes requirement to stand for extended periods of time, lift heavy objects on a regular basis, and the Manager is required to move around industrial environments, carrying a portable test kit, computer, and other tools. The representative will need to be able to carry products (chemical pails, softener salt) up to 50 lbs.
Perks & Benefits:
- Competitive salary and group health care benefit program including medical, life, dental, and vision care.
- An incentive plan which rewards growth and can provide additional earnings potential.
- Industry leading training and mentoring program to provide the pathway to personal success.
- Company car or reimbursement program.
- Career growth in an industry where employment is stable through recessions and pandemics since water care is critical and of growing importance.
Statement on Inclusiveness: GWT is an equal opportunity employer and values diversity within our company. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other legally protected status.
About Global Water Technology: Global Water Technology (GWT) is one of the nation's fastest-growing providers of commercial and industrial water treatment solutions, placing on the Inc. 5000 list for the past four years. In operation since 1990, GWT serves a wide range of customer segments including Hospitality, Healthcare, Manufacturing, Commercial Office Buildings, Data Centers, Food and Beverage as well as New Construction clients. Utilizing innovative data-driven applications, GWT helps clients minimize their water consumption, extend the useful life of their water systems, and more effectively monitor and manage their water systems equipment.