Job Details
** Store Manager CA Job 344.21**
**Job Category****:** Store **Requisition Number****:** STORE06559 Showing 1 location **Job Details**
**Description**
There are many paint brands in North America, but only one is the best choice. Dunn-Edwards Paints prides itself on superior-performing products; first-class service from hard-working, knowledgeable employees; and our continued commitment to caring for our shared environment through our philosophy.
Headquartered in Los Angeles for more than 90 years, Dunn-Edwards grew from a small, family business yet despite our decades-long growth we have maintained much of that close-knit feeling. Simply put, we make the highest-quality products, provide industry-leading services, and have the best employees in the industry.
* True team atmosphere: You get to work with multiple departments that have a common goal being the #1 choice for all who paint. Respect, friendliness, professionalism and fun are the hallmarks of our company culture.
* Control your own destiny: We love seeing our people develop and advance in their careers. If you take great pride in your work, challenge yourself to continuously grow and want the opportunity to advance based on your performance and leadership, this might be just the place for you.
* World-class benefits: Medical, dental, vision, 401(k) with company match, tuition assistance program and more.
* Dunn-Edwards is a steward of our environment: Our mission has always been to provide the best-performing paint, in an environmentally friendly manner to protect the health and well-being of our customers, as well as the planet. We were a disciplined leader in the concept of green product manufacturing long before it became popular.
From our ingredients, to labeling, to our LEED Gold-certified paint manufacturing facility, we strive to build and expand our green legacy, providing you a wide range of eco-efficient products.
**DUNN-EDWARDS: THE BEST JOB IN RETAIL! HERES WHY:**
* Career opportunities: At Dunn-Edwards, we believe in promoting from within and invest in your training and development. We have multiple avenues available that employees can travel as they grow their career: store operations, field sales and corporate support roles.
* Work-life balance: Our stores close at 5:00pm Monday Friday and are closed most major Holidays. Due to our business model, we have some of the most desirable hours in retail.
**General Purpose of Job:**
Under the general direction of the Regional Operations Manager, the Manager supervises and directs Store Team Members to ensure proper and efficient store operation, and excellent customer service.
**Essential Roles and Responsibilities:**
* Leads and motivates the store team to ensure the achievement of business goals in revenue, expenses, profitability, customer satisfaction and loyalty, and inventory shrinkage
* Ensures through subordinate management the proper merchandising and appearance of the store
* Establishes priorities, promotes teamwork and cooperation and maintains a high level of employee morale and satisfaction
* Promotes a positive shopping experience; through subordinate managers, ensures the efficiency, timeliness and the quality of store service
* Resolves customer complaints and takes action to improve customer service levels
* Solicits customer feedback to better understand customer needs and the needs of the local community
* Communicates effectively with customers and all company personnel
* Works effectively with sales management in order to meet sales and service expectations
* With subordinate management, recruits, interviews, selects and hires employees
* Through subordinate management, supervises the store employees; assigns, directs and follows-up
* Directly and through subordinate management, trains, develops, coaches and evaluates hourly employees; ranks employees performance
* Personally trains, coaches, develops, evaluates and reports on the performance of subordinate managers while continually developing his/her own skills
* Takes appropriate corrective measures, including without limitation, resolving employee and subordinate manager complaints and grievances, counseling employees and subordinate managers, disciplining employees and subordinate managers and terminating employees and subordinate managers
**Essential Roles and Responsibilities (contd):**
* Handles all cash functions; keys, safe and registers
* Ensures the accurate management of all store monies and all banking operations
* Effectively uses resources to decrease operating expenses
* Through subordinate management, ensures the accuracy of all incoming and outgoing shipments related to day-to-day store operations and the accuracy of all paperwork associated with all incoming and outgoing shipments
* Capable of performing all job classifications under his/her supervision
* Ensures compliance with all safety rules, regulations and procedures
* Responsible for enforcing all inventory and LP policies and procedures
* Utilizes management information tools and analyze financial reports in order to identify and address trends and issues in store performance; is able to take immediate corrective action
* Utilizes management information tools, analyze financial reports and evaluate industry patterns and trends in order to write an annual store budget
* Manages with and promotes integrity and honesty in all interactions with employees, customers and the local community
* Oversees and executes daily reports, develops sales/hour forecasts
**Supervisory Responsibilities:**
There are subordinate supervisors reporting to this job. Some of the names of the departments supervised by this job are: Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving). There are two to ten employees directly supervised by this job.
**Communication and Language Requirements:**
* For safety reasons, ability to read, write, and communicate in English is required.
* Must have ability to analyze and interpret professional journals, technical procedures,
and governmental regulations
* Must have the ability to efficiently write routine business reports and correspondence in Microsoft Office.
* Must have ability to effectively present information and respond to questions from individuals, groups of employees, and customers.
* Bilingual is a plus.
**Education and Experience Requirements:**
* Bachelors Degree and 2 years management experience
OR
* 5 years retail management experience
**Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.**
Fulltime
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)