Job Details
Job Description
About Realm Cellars
Realm Cellars is one of the most electrifying domaines in Napa Valley today, a rare example of a modern Napa Valley winery that has bootstrapped its way to success through determination, resilience and a relentless focus on quality winegrowing. Established in 2002 and revitalized in 2012 by owner Scott Becker and winemaker Benoit Touquette, Realm transformed from a nearly bankrupt virtual brand to an established winery in the Stags Leap District with two vineyards comprising 50 acres. With its two estate properties and access to a number of the finest vineyards throughout the appellation, Realm makes some of the most sought-after wines in Napa Valley. Successful but never satisfied, Realm's passionate team is pushing ahead in its relentless quest to secure an enduring place among the icons of the wine world. The best is yet to come.
Summary
The Estates Coordinator is responsible for managing and maintaining various aspects of three Napa Valley luxury Estates located in Stags Leap District, Pritchard Hill, and Calistoga. This role will spend the majority of their time performing daily and routine upkeep of the estates ensuring cleanliness, maintenance, vendor management, and light facility work. In addition, the Estates Coordinator will assist with Company events, will have various cooking/meal responsibilities, and provide light transportation including errands/ supply runs as required.
Essential Duties & ResponsibilitiesEssential Duties & Responsibilities
Daily / Routine Upkeep (55%)
- Maintains a clean and orderly space throughout all spaces within the facilities, across three separate sites.
- Conducts morning and closing rounds daily and attends to areas needing attention.
- Works with and oversees cleaning staff ensuring use of recommended products on various appliances/surfaces.
- Maintains sufficient inventory levels of all supplies, including snacks and beverages, paper goods, office supplies, and cleaning supplies. Reorders and procures supplies.
- Manages various issues that come up throughout the day. Calls service providers or facilities team as needed.
- Writes work orders for the facilities department.
- Assists with light duty facilities activities, such as checking and changing light bulbs, checking doors and windows, etc.
- Maintains notes on what is working and what is not; tracks details of events and basic job duties and collaborates with manager to improve them over time.
- Stocking of snacks and beverages in all buildings across three properties.
- Maintains organization of workspaces, storage areas, and supplies.
Secondary Cooking (20%)
- Provide lunch to CEO and guests as needed.
- Cook and/or oversee lunch for harvest.
- Events: breakfast, lunch, and dinner.
- Responsible for curating formal, casual, and meals on the go, as well as adapting to requests.
- Responsible for sourcing all ingredients.
- Support CEO and Chief of Staff with meeting set up and break down: beverages, materials, meals.
- Restock wine cellar & fridge. Biannual inventory of cellar.
Employee Support (10%)
- Manage ordering, distributing, and inventory maintenance of employee uniforms and products.
- Assist departments with special events and during critical work periods.
- Contribute to a positive work environment through connection, support, and collaboration.
Administrative Support (5%)
- Project management for Chief of Staff special projects: merchandise inventory, brand collaborations, team apparel, minor office improvements
- Maintain shared team calendar, phone directory and support CoS initiatives for improved team communication
- Assist Estates Manager in planning/execution of team events
- Run errands on behalf of Realm: Deliver wine and gifts for members, pick up and drop off various goods for vendors.
Events Support (5%)
- Assists in the planning and details of events including onsite and external/offsite events.
- Responsible for set ups, breakdowns, and cleaning as well as for additional staffing if necessary.
- Responsible for wine service during events.
- Adjusts on the fly and ensures that all aspects of the event are going as expected.
- Maintain hospitality standards with both high level of service and attention to detail.
Vendor Management (5%)
- Responsible for making service calls and scheduling routine maintenance for appliances, window washing, pest abatement, linens, florist, etc.
- Works with manager to arrange service calls and schedule routine maintenance of lighting, IT support, lighting and landscape, key fob entry system and cameras.
- Coordinate quarterly or bi-quarterly reviews of vendors and services with manager to provide recommendations on how to streamline or consolidate services/needs.
- Maintains optimal cleanliness and upkeep of all appliances, rugs, and furniture.
Qualifications- High school diploma or equivalent.
- 3+ years in the wine or hospitality industry required.
- Restaurant and/or food industry experience preferred.
- Proficiency in Microsoft Office programs and communication platforms, e.g., Slack..
- Maintains a clean professional appearance.
- Excels in communication and interaction with colleagues, guests, and VIPs.
- Able to understand goals and work as part of a team and provide direction to others as needed.
- Able to understand and communicate the spirit of an event, i.e., meeting, lunch, dinner, and lead by example.
- Ability to adjust on the fly and fill in staffing gaps where needed.
- Has knowledge of the wine industry, and can assist with inquiries regarding wineries, Napa, Sonoma, and Bay Area restaurants and hotels.
- This position will be required to drive and requires a valid driver's license and must be insurable by company standards.
- Bi-lingual in English and Spanish (verbal) a plus.
Physical Requirements.
- Frequently: Stands, walks, twist/turn, reaches overhead and out, lifts up to 35 lbs, push/pull up to 50 lbs.
- Occasionally: Sits, crawls, bends at the waist, climbs, kneels, squats, lifts up to 60 lbs, push/pull 50-100 lbs.
- Able to work irregular and variable hours and days including evenings and/or weekends with advance notice.
- Able to safely and effectively wear all required personal protective equipment.
- Drive vehicles and equipment.
Work Environment. This is a full-time, 100% onsite position. Work is performed both indoors and outdoors with exposure to various weather conditions. Must be able to work in varying temperatures, humidity levels, and weather conditions.
Benefits: We offer competitive compensation and benefits including medical (Kaiser or Blue Shield), dental, vision, 401k matching, paid time off, paid sick leave, and paid holidays.
How to Apply: If this role aligns with what you are looking for and you meet the position requirements, we look forward to hearing from you! Please include your current resume and a cover letter.