Job Details
Salary: $17.90 - $19.00 Hourly
Location : Multiple THPRD locations - Beaverton, OR
Job Type: Part-time
Job Number: 23-00077
Department: Tualatin Hills Park & Recreation District (Multiple Departments)
Opening Date: 08/12/2023
Closing Date: Continuous
Description
Office Assistant
Join the Tualatin Hills Park and Recreation District (THPRD) team as an Office Assistant and demonstrate your excellent customer service skills! We're currently looking for dedicated and self-motivated individuals who are committed to delivering exceptional customer experiences across our THPRD facilities.
As an Office Assistant, you'll play a key role as the main point of contact for patrons, affiliates, and partners, fostering a welcoming and inclusive community environment. You'll also offer essential administrative support to ensure the smooth operation of THPRD facilities, enhancing overall community experiences through exceptional customer service.
Tualatin Hills Parks & Recreation District offers free drop-in access to all THPRD recreation facilities for employees and their household. Bilingual staff who regularly utilize their language skills are also eligible for a 3% pay incentive!
Responsibilities
Main responsibilities include:
- Greeting the public in a professional and courteous manner, ensuring positive experiences both in-person and over the phone. You will provide helpful information and assistance regarding schedules, program descriptions, and general district information.
- Answering telephone calls and efficiently directing them to the appropriate personnel, while accurately taking messages when needed.
- Providing general clerical support, which may involve data entry, preparing and proofreading various forms, letters, flyers, and promotional materials.
- Assisting in program enrollment, registration procedures, payment processing, and generating prescribed reports as necessary.
Qualifications To be successful in this role, candidates will possess:
- Knowledge and experience in office management principles, which you can effectively apply to work-related problem-solving.
- A strong commitment to creating a welcoming and inclusive environment for all patrons and stakeholders.
- Basic understanding of relevant software and computer operations, particularly Office 365 platforms such as Word, Excel, and Teams.
- The ability to learn and utilize proprietary patron registration software.
For more information regarding job duties and qualifications please click here to review the full job description.
Scheduling Shifts are adjusted to meet the specific needs of each district location and fall within the following operating hours:
- Monday - Friday: 5:15 AM - 10:15 PM
- Saturday & Sunday: 8:00 AM - 8:00 PM
Additional Information THPRD is hiring for multiple positions to support various facilities, offering part-time roles with flexible working hours (less than 1,560 hours per year).
Please note that this job posting will remain continuously open to accommodate our hiring needs. Applications will be reviewed as they are received, and qualified candidates will be hired based on operational requirements.
If you are enthusiastic about delivering exceptional customer service and being part of a dynamic team, we encourage you to apply for the Office Assistant position on the THPRD job opportunities page!
THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at
Please follow THPRD on LinkedIn, Facebook, and Instagram to learn more about our award-winning organization.
What We Offer You Discover employee benefits including a confidential Employee Assistance Program, complimentary drop-in access to THPRD recreation facilities, discounts on class offerings and more! For benefit plan details specific to your job classification, explore the link and list below:
- THPRD offers opportunities to participate in Employee Resource Groups, including an employee-led Affinity Group, a Transformation & Allyship Group, or the district's Welcoming & Inclusive Committee. These groups each support equity and justice-based work within the district. Participation is included as regular paid time for part-time or full-time employees. To learn more, visit THPRD's webpage.
- Employee Wellness Program (EWP), allowing free drop-in access to all THPRD recreation facilities for you and your household
- Bilingual employees who utilize their language skills in the workplace can earn an additional 3% pay incentive
- Employees and their household can register for camps and classes during in-district registration and receive a 20% discount
- The ability to earn and utilize up to forty (40) hours of paid sick leave per year
- Family Medical Leave eligibility for qualified family and medical related reasons
- Access to the Employee Assistance Program (EAP) which provides up to six (6) free counseling sessions
- Available savings for retirement through a 457(b)-deferred compensation plan by contributing pre-tax dollars from your paycheck
- An opportunity to make a difference within your community through public service
- THPRD is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. For eligibility requirements and information, please visit the website
- Seasonal discounts to community partners such as Nike, Adidas, and Columbia Sportswear
- Employee appreciation events
- A variety of opportunities within local government that support your professional development and evolving interests!
- NEW BENEFIT - PAID TIME OFF Effective March 1, 2024, a new paid leave type for part-time, Paid Time Off (PTO), will accrue at a rate of one (1) hour earned for every 30 hours worked. This is in addition to Sick leave and may be scheduled by employees for any reason!
- NEW BENEFIT - COMPASSIONATE LEAVE Effective March 1, 2024, paid compassionate leave will now be available to all part-time and seasonal employees to grieve the loss of an immediate family member, to make arrangements (if necessary), and to attend memorial services.
01
Please select the option that best reflects your experience providing customer support in a public setting. Examples may include receptionist, cashier, retail/sales clerk, restaurant service staff, etc.
- No Experience
- Less than 6 months experience
- At least 6 months, but less than one year of experience
- One year or more experience
02
Please select the option that best reflects your computer experience using Microsoft Office products or sales or registration software.
- No experience
- Less than one year of experience
- More than one year but less than two years experience
- More than two years of experience
03
Please select your preferred work location:
- Beaverton Swim Center
- Cedar Hills Recreation Center
- Conestoga Recreation & Aquatic Center
- Garden Home Recreation Center
- Tualatin Hills Athletic Center
04
If your preferred location is not available, are you willing to work at other locations?
05
In 200 words or less, please describe your experience providing customer service in a public setting. Specifically, we want to hear about your experience creating a welcoming and inclusive work environment for customers and any problem-solving strategies you have used when handling difficult situations. If you do not have experience in a front desk role, please tell us what unique experiences you would bring to the THPRD team.
Required Question