Job Details
ROLE AND RESPONSIBILITIES
Work with on-site or off-site MHS GENESIS subject matter experts to resolve user and performance related issues.
Troubleshoot EHR performance systems and coordinates solutions with MHS GENESIS team.
Manage the installation, testing, monitoring, operating, and troubleshooting of client hardware and software on Windows platforms.
Install, configure, upgrade, sets up, and troubleshoots all hardware and software components, ensure compatibility with existing systems and other system interfaces, and testing for system malfunctions.
Install, upgrades, configures, and tests off-the-shelf, locally developed, and agency provided computer software.
Meets Risk Management Framework (RMF) for DOD Information Technology (IT) Support as detailed in DoD Instruction 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT).
Ensure that all applicable DOD policies and security practices are implemented and maintained throughout the infrastructure for workstations and printers such as Security Technical Implementation Guides (STIGs) to the workstations within specified timeframes driven by Defense Information Systems Agency (DISA) and US Cyber Command.
Serves as point of contact for resolving customer questions or problems concerning Information Technology (IT) automation systems, software and/or hardware problems, password violations, and telecommunication troubles and work orders.
Manages Active Directory account creation assigning security privileges and maintaining appropriate Role-Based Access Control
(RBAC) for privileged and non-privileged accounts.
Maintains awareness of current trends in information technology and performs varied research and periodical searches to identify current
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Must be US Citizen
Active Secret Clearance
Minimum of five years of Network Admin experience
High School GED requuird but Bachelors Degree from an accredited University Preferred
Minimum one year experience as a IT Specialist
Microsoft Certified Solutions Expert (MCSE) is required within 6 months of start date
REQUIRED CERTIFICATIONS
Must be IAT Level II (applicant will at least have one of the following certs):
CCNA Security
CySA+ **
GICSP
GSEC
Security+ CE
SSCP
CASP+ CE
CCNP Security
CISA
CISSP (or Associate)
GCED
GCIH