Job Details
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
**Mercedes-Benz of Rockville Centre** became Long Islands first Mercedes-Benz dealer in 1957. Our experienced staff is dedicated to providing clients with the best experience imaginable. If you are looking for an opportunity to work for a fast growing, family owned dealership, **Mercedes-Benz of Rockville Centre**is for you! **Mercedes-Benz of Rockville Centre** is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.
At **Mercedes-Benz of Rockville Centre,** we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At **Mercedes-Benz of Rockville Centre,** we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also, rewarding outstanding effort and results through bonus and commission programs.
**What We Offer**
* Medical /Dental/Vision
* 401K Plan
* Vacation/SIck time
* Growth opportunities
* Paid Training
* Employee vehicle purchase plans
* Family owned and operated
* Long term job security
* Health and wellness
* Flexible Work Schedule
* Discounts on products and services
**Responsibilities**
* Answer customer calls and establish follows-up with sales appointments
* Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
* Provide customers with initial product information & direct them to the appropriate dealership resources
* Present initial financing options based on customer needs
* Follow up with leads that are not ready to make an appointment or no-show
* Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
* Utilize CRM tracking system daily
**Qualifications**
* At least one previous role based in strong customer service experience
* Team player attitude
* Prompt and courteous
* Enthusiastic personality
* Must have strong computer skills
* Willing to submit to a pre-employment background check & drug screen
**Mercedes-Benz of Rockville** **Centre** is an Equal Opportunity Employer. We are committed to using our best efforts to hire, train, and promote to all positions without regard to race, color, religion, national origin, handicap, disability sexual orientation, sex, marital status or age. In addition, it is our policy to prohibit discrimination against persons for any of the above reasons.
**Apply for BDC/Customer Care Rep. - Sales**
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Full Name Date: 1/8/2022