Job Details
PRIMARY FUNCTION :
The Community Health Worker (CHW) is a liaison between the community members/patient/families and community service agencies. The CHW will assist individuals and communities by addressing barriers to behavior change with an awareness of the impact of social determinants of health. The CHW will assist community members/patients and their families to navigate and access community resources and services and provide social support and informal counseling, and advocate for individual and community health needs.
ESSENTIAL FUNCTIONS:
COMMUNITY BUILDING/COMMUNITY ENGAGEMENT
- Understands the importance of practicing cultural humility when interacting with community members and others
- Demonstrates clear communication and positive interpersonal skills
- Establishes trusting relationships with community members and their families/caregivers while providing general support and encouragement
- Fosters and sustains relationships with community stakeholders and communities, including Jefferson staff
- Continuously expands knowledge and understanding of community resources, services, and programs and social determinants of health
- Attends community events and meet with community organizations (i.e., libraries, business owners, block captains, etc.)
- Assists and supports the planning and implementation of culturally and linguistically appropriate community outreach events and educational activities
CARE COORDINATION/WORKING WITH COMMUNITY MEMBERS - Screens (SDoH, benefits, etc.) and refers individuals for appropriate health and social services to address individual and family needs
- Assists and advocates patients and families in identifying and prioritizing needs, navigating systems, and accessing services
- Provides referrals for community agencies as appropriate
- Provides ongoing follow-up, basic motivational interviewing, and goal setting with patients/families
- Provides education to patients and families related to health and wellness, community resources, and self-care activities
- Manages caseload of patients/community members
PROGRAM SUPPORT - Provides clear and concise written documentation of patient/family and community interactions
- Enters program data into appropriate databases and prepares reports and program summaries
- Attends trainings/programs to further develop skills and knowledge
- Supports program implementation as requested including but not limited to development of program materials, policies and procedures, and research and evaluation activities
- Works collaboratively and effectively within a team
- Builds and maintains positive working relationships with the community members, community leaders, providers, care coordinators, social workers, office staff, and others
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
QualificationsEDUCATIONAL/TRAINING REQUIREMENTS : High school diploma or GED
Community Health Worker Training
CERTIFICATES, LICENSES, AND REGISTRATION :Certified Community Health Worker preferred
EXPERIENCE REQUIREMENTS :One year experience preferred
Conditions of EmploymentCovid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Conditions of EmploymentSince this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check. The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.
Closing StatementJefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet -designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.
Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.
- OUR MISSION: We improve lives.
- OUR VISION: Reimagining health, education and discovery to create unparalleled value
- OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing
As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.