Job Details
**Sales - Counter Sales Associate**
203 - Sylacauga, 106 Gene E Stewart Blvd, Sylacauga, Alabama, United States of America Req #11302 Monday, January 24, 2022 Position Summary
The Counter Sales Associate obtains orders from and maintains relationships with existing customers in the retail store environment and through ongoing engagement with repeat customers.
Essential Functions & Key Responsibilities
* Generate acceptable gross profit through sale of products.
* Track customer orders for on-time delivery and appropriate billing.
* Maintain counter sales area for appearance and current supplier promotional materials.
* Handle customer returns and credits in a timely fashion.
* Follow up by phone or visit on quotes submitted to customers.
* Ensure customers receive orders in a timely and accurate fashion.
* Establish professional customer/vendor relationships with appropriate customer personnel (purchasing, engineering, manufacturing, quality assurance, management, other key personnel).
* Grow business by making outbound calls to existing customers and prospects.
* Maintain communications with key internal resources concerning customer relations and responds to concerns in a timely manner.
* Communicate promotional activities to key customers in a timely manner.
Additional Responsibilities
* Participate in rotational on-call duty for assigned branch.
* Actively participate in and contribute to Mayers Continuous Quality Improvement efforts.
* Completes assigned training in a timely manner.
* Participate in or assists with physical inventory preparation or process.
* Demonstrate commitment to Mayers core values and vision to be First Choice with our suppliers, customers, and associates.
* Complete all other appropriate tasks or duties assigned by supervisor.
Required Skills/Abilities
* Excellent communication, interpersonal, and organizational skills.
* Strong customer service skills.
* Self-motivated and a self-starter.
* Sense of urgency.
* Ability to work with minimal supervision.
* Good computer skills with knowledge of Microsoft Office 365 and ERP systems
Qualifications
Minimum Requirements:
* High school diploma or GED, or some high school with applicable experience.
* Six months operations experience in the electrical distribution industry.
Desired Qualifications:
* One year of operations experience at Mayer or equivalent sales experience in the electrical distribution industry.
* NAED EDGE, CounterPro, and EPEC Bronze certification.
Other
Work Environment:
* The Counter Sales Associate works in a temperature-controlled retail environment.
Physical Requirements:
* Must be able to stand for long periods of time.
* Must be able to lift and carry up to 50 lbs., and push and pull up to 200 lbs.
Travel Requirements:
* Overnight travel may be required on occasion to attend training or meetings.
Mayer Electric Supply is fully committed to equal employment opportunities without regard to race, color, religion, age, sex, national origin, veteran status, sexual preference, or handicap where unrelated to job performance. This policy relates to all phases of employment including, but not limited to recruiting, employment, placement, upgrading, demotion or transfer, layoff, recall and termination, rates of pay or other forms of compensation and participation in all company-sponsored activities. Cooperation of all associates in helping maintain equal opportunity for all is required.
MAYER ELECTRIC participates in the E-Verify Program
**Other details**
* Pay Type Hourly