Job Details
Customer Service Representative (Call Center)
Work From Home: Can work remote up to 4 days a week. Must work 1 day in office every week:
NOTE: In order to work remotely 4 days per week, must be fully trained, must be meeting the expectations of the position, and must maintain 40 hours of available leave,
HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION:
Help the Missouri taxpayers by answering their questions and resolving their business and individual tax issues through live chats, emails and phone calls. You will do a variety of things some of which are: resolve business and individual tax issues, help businesses obtain their license; run tax compliance checks; issue No Tax Due statements, establish individual and business payment plan agreements and much more.
This position requires the ability to multi-task, utilizing communication skills and multiple computer systems. If you like a rewarding, fast-paced environment, enjoy helping people and providing excellent customer service, with the possibility of advancement, apply today.