Job Details
Network Operations Center Technician - Austin, TX
The Select Group is hiring a NOC Technician for one of our top clients! This NOC Tech will perform front line operations and engineering support. This role will be located 100% onsite in Austin, TX. If this sounds like the right opportunity for you, apply today!
Available shifts:
- Wednesday-Saturday 5:30AM-4PM CT
- Sunday-Wednesday 12:30PM-11:00PM CT
Project Details: Perform front line operations and engineering support to ensure uninterrupted services within our Network Operations Center
- Prior Networking experience - experience working in a NOC environment
- Telecom/Internet Service Provider experience (highly preferred!)
- Strong Networking knowledge:
- Cisco-based commands
- OSI Model
- Routing protocols
- High speed data, digital video, VOD, switch, LAN/WAN networking
- Knowledge/experience providing technical network support, network surveillance/monitoring, and troubleshooting hardware, software, voice/data communication systems, etc.
- Interpersonal communicator with effective issue resolution, critical thinking, and time management skills.
- Familiar with ticketing systems, inventory tools, monitoring tools, email systems and/or element management systems
Nice to Have Skills:
- CCNA or Network+ Certification (bonus!)
- Cell tower back-haul or commercial experience with Juniper, Alcaltel, Cisco, Adva and/or JSDU equipment
- Familiar with Telecom technologies, Multi-System Operator (MSO), Hybrid Fiber Coax (HFC) and/or CPE devices used in Cable
- Understanding of fault isolation and troubleshooting
Day to day responsibilities:
- Plans and implements enterprise networks and related hardware and software.
- Designs and documents network architecture.
- Performs assessments on existing technologies to determine performance and capacity gaps.
- Establishes security (firewalls, intrusion detection), connectivity and access parameters.
- Provides recommendations to optimize network infrastructure. Tests and tunes security devices and systems.
- Programs routers and switches. Implements communications technologies (data or voice).
- Manages network services from planning phase through implementation.