Job Details
We are seeking an experienced Inside Sales Specialist to join our growing team. If you have experience in lighting sales and are interested in joining a dynamic, fast-paced, environment and working on some of the most notable architectural projects in the U.S. and abroad, we want you to join our team!
The Inside Sales Specialist plays a critical role in a leading linear lighting company specializing in the commercial and theatrical lighting industry. The candidate should be a highly motivated team player with a great work ethic and a can-do spirit. The right person will also be a good communicator with excellent organizational skills. We value the ability to collaborate, learn and provide the freedom necessary for each person to do their work, with the expectation that we will get high performance in return.
Essential Duties and Responsibilities
Responds to customer requests for orders, quotations, and deliveries through various communication channels
Performs material take-offs
Ensures the accuracy of all orders and quotes
Produces add order quotations
Negotiates job buy-out
Performs order entry, problem resolution, material management, and project closeout
Handles and resolve complex customer requests
Actively seeks solutions and raises any concerns that may affect the viability of projects
Handles complaints, settle disputes, and resolves grievances and conflicts, or otherwise negotiates with others
Qualifications
Exceptional project management skills and the ability to manage and meet multiple deadlines in a fast-paced environment
Excellent communication skills, writing and speaking
Highly Organized - able to plan ahead and have an overview of every project
Team player with a dedicated work ethic that is high on energy, low on drama
Adaptability - the ability to prioritize and wear many hats
Critical thinking and problem-solving skills
Excellent computer skills including MS Word, Excel, Outlook, and BlueBeams is a huge plus!
A true self-starter that naturally inspires their team to join in to make every project a success
Encourages and builds mutual trust, respect, and cooperation among team members
Customer Service experience is preferred
Lighting sales experience is preferred
Project Management experiences a plus
Excellent planning, strategic thinking, problem-solving, and analysis skills
Demonstrated flexibility to adjust and thrive in a dynamic environment with changing requirements, schedules, and priorities.
Must have an analytical and process-driven approach, with high attention to detail.
Capability in multi-tasking, including prioritization of work and management/organization of time.
Strong drive for results is essential, with self-directed leadership, requiring minimal supervision & being proactive.