Job Details
Ronnoco Beverage Solutions, the Midwest's leading supplier of specialty coffee, is looking for an Assistant Manager to join our Inside Service team at our headquarters facility in St. Louis, MO. The Assistant Manager will support day to day activities within the inside service team and provide information and assistance to internal and external customers. The Inside Service team is responsible for fixing and refurbishing coffee and tea brewing machines to prepare them for installation at client accounts.
**Responsibilities:**
* Conducts route, parts and equipment transfers within the internal ERP system
* Works in and manipulates data within excel spreadsheets
* Records daily productivity and error reports for department
* Processes purchase orders
* Assists with equipment orders
* Assists with equipment warehouse inventory
* Maintains and updates data and reports as needed.
* Works collaboratively with other departments to ensure the highest level of customer satisfaction.
* Works with inside techs providing QA inspections and reports
* Other duties as assigned
**Essential Skills and Requirements:**
* High school diploma or equivalent required.
* A professional presence which is characterized by a sense of honesty, integrity, and customer focus to promote the mission, vision, goals and values of Ronnoco Coffee.
* Proficient in Microsoft office including Excel, Word, PowerPoint and Outlook
* Experience with an ERP system
* Ability to use Smart phone capabilities for work purposes.
* Possess skills for inventory management and replenishment processes.
* Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
* Must possess problem solving skills
* Ability to respond effectively to the most sensitive inquiries or complaints.
* Excellent oral and written communication and interpersonal skills and the ability to effectively work cross-functionally with all teams.
* Team player with the ability to maintain a positive attitude and partner with employees and managers across the organization
* Ability to maintain confidentiality
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