Job Details
Director of Business Development
Job Details
Job Location
Main Hospital - Los Angeles, CA
Description
Title of Position: Director of Business Development
Location: Gateways Hospital
Exempt/Non-Exempt: Exempt
Union/ Non-Union: Non-Union
Supervisor: Chief Executive Officer
Gateways Hospital and Mental Health Center, located in Los Angeles, is a non-profit organization that provides an array of comprehensive mental health services for Children, Adolescents, Transitional Aged Youth, and Adults suffering from mental illness in the Greater Los Angeles area. The organization consists of a standalone fifty-five (55) )-bed hospital and six outlying outpatient facilities that have anywhere from fourteen (14) beds to one hundred and thirty-four (134) beds. The organization has approximately four hundred (400) employees.
SUMMARY OF POSITION
The Director of Business Development is key member of the Gateways Hospital and Mental Health Center executive leadership team and works closely with the CEO, organizational leaders, and the Board to develop, support and execute the organization s strategic plan and organizational initiatives. The Director of Business Development works closely with the CEO to formalize and lead the development of the organization s strategic planning processes. This includes translating the strategy for department heads, supervisors, and staff across functions, and driving organizational change, forging new working relationships and synergies across the organization; ultimately leading to greater transparency and accountability for all who are carrying out the company s growth strategy.
In addition, Director of Business Development is responsible for assessing whether strategic initiatives, at all levels of the organization, are in line with the company s standards and objectives. The Director of Business Development develops proposals and makes presentations to the administrative team, the management team and others to assist in the continued growth of the organization. This position is responsible for developing, analyzing, implementing, and maintaining business development opportunities, as well as new program expansion / development initiatives across the organization.
ESSENTIALS DUTIES
- Provide support under the direction of the CEO to external organizations, community stakeholders, strategic partners and government agencies to represent Gateways Hospital and Mental Health Center.
- Works in collaboration with the CEO to develop relationships and strategic partnerships in the Gateways Hospital and Mental Health Center current service area, identified markets and potential new regions for service line expansion and development.
- Explores and develops opportunities to create new service lines and continuums of care leveraging Gateways Hospital and Mental Health Center menu of services (inpatient, outpatient, residential, housing, etc) with commercial and public payers under fee-for-service and alternative payment models, i.e. performance and value- based reimbursement approaches.
- Develops strategic alliances, partnerships and collaborations with key community-based organizations (CBOs), provider organizations and health and human services agencies to enhance strategic service delivery goals, organization positioning in target markets and achieve competitive advantage.
- Identify and expand Gateways Hospital and Mental Health Center s revenue streams by exploring new and diverse funding opportunities aligned with the strategic plan (health plans, managed care plans, regional center, county, state and federal government payers, etc).
- Conducts external marketing and business development activities to generate new payer contract opportunities, oversees contracting process, referral development and executes new growth strategies and initiatives.
- Provides payer account management to ensure customer satisfaction with all aspects of Gateways Hospital and Mental Health Center delivery of services, population health management, performance goals and outcomes.
- Develops key payer relationships to achieve preferred provider status for Gateways Hospital and Mental Health Center with all payers, particularly health plans and managed care plans for high volume referrals, new service line growth opportunities and maximize rates for reimbursement.
- Develop a formal referral network of community-based referral sources to drive high volume client referrals to Gateways Hospital and Mental Health Center programs, to meet organization census, case load and revenue goals.
- Oversee special pilot projects, including coordinating partners and managing staff when applicable to the project.
- Work collaboratively in a team-based environment to motivate innovation and inspire staff to work collectively toward vision and goals by clearly communicating organization vision for new service line development, new target treatment populations, new service delivery approaches and collaboration with key community stakeholders.
- Participate in the budget development process and maintain a high level of fiscal responsibility.
- Support fund development efforts by promoting Gateways Hospital and Mental Health Center year-end fundraising efforts, annual fundraising events, proposal writing, and partnering with the Director of Development to steward funding relationships.
- Play an active role in strengthening and maintaining the management and governance culture and practices that reflect the organization's core values, confidence, discipline, and professionalism.
Qualifications
EDUCATION & CERTIFICATES
Master s degree in a business-related discipline (preferred), preferably specializing in healthcare administration, business development, and marketing, or at least 7 to 10 years of professional experience in strategic planning, business development, and program administration.
EXPERIENCE/QUALIFICATIONS
- Computer proficiency with the ability to develop business plans using data to drive strategy is essential.
- Excellent leadership, communication, and interpersonal relationship skills.
- Ability to establish open, respectful, and candid relationships and exhibit a high degree of professional ethics.
- Solid knowledge of health and human services and behavioral healthcare industry standards, laws, and business trends and drivers in California and nationally.
- Proven business planning and management skills; capable of timely accomplishment of objectives.
- Skilled at translating broad strategies into specific objectives and action plans and problem-solving to ensure plan progress.
- Skilled at identifying trends and developments that could result in strategic opportunities for the organization.
- Experience in working with Managed Health care plan and payers. The ability to reduce costs for the organization while improving the quality and outcomes of care.
REQUIREMENTS
- Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.
- Valid California Driver s license.
- TB clearance.
- Driving record acceptable for coverage by Gateways insurance carrier.
- Fire and Safety Training*.
- Crisis Prevention Institute Training (CPI)**
* Note: If indicated certifications/licenses are lacking, they must be obtained within 180 days of hire.
**Training needs to be completed within 30 days from the date of hire on a designated date provided by onboarding. Staff need to be certified at the commensurate level for their role to perform their job duties (staff will be taken off the schedule if certification is not achieved).
PHYSICAL REQUIREMENTS
- To perform this job you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.
- Employee will be required to lift and/or move unassisted up to 25 pounds.