Job Details
Greets visitors and patients by telephone, upholding excellent customer service Enters and updates patient demographic, insurance and financial information, ensuring the patient is fully registered as early in the process as possible Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily Works with partnering departments (Insurance Verification Department and Clinical Departments) to ensure all aspects of the patient's encounter are completed as needed Provides pertinent scheduling instructions and assists with questions regarding wayfinding Meets or exceeds mandatory metric compliancy and communicates with team and leadership Works work ques and outbound calls as assigned May perform other duties upon request What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay, a full and comprehensive benefit program, performance re...Patient Access, Registration, Representative, Patient, Customer Service, Remote, Healthcare