Job Details
About the Company
Founded in 2014, Rhone is a performance lifestyle brand dedicatedto championing mental fitness. Engineered for optimal style,comfort, and performance, our clothing is designed to enhanceevery aspect of the active individual's life. Led by brothersNate & Ben Checketts, Rhone is fueled by a clear vision:positively impacting lives through a commitment to mentalfitness, inspiring community, and crafting performance-drivenproducts. Rhone's purpose is straightforward yet impactful: toinspire those who challenge themselves in their relentlesspursuit of progress. In addition to a robust E-commerce businessand a strong wholesale presence, Rhone currently has 15 retailstores across the U.S., all of which are used for buildingcommunity through various initiatives such as the brand'ssignature Mind & Muscle events.
About the role
The Retail Key Holder will work on the frontlines ensuring thatevery customer has a positive and comfortable experience. Theywill be an ambassador of Rhone and a representation of itsprinciples (Gritty, Responsible, Evolving, Authentic, and TeamCentered). The Key Holder will oversee other team members andopen and close the store as needed. They should have a passionfor fitness and living a healthy lifestyle.
What you'll do:
Act as the leader on the floor, driving store vision andpurpose on the floor, as well as acting as the point of contactfor all customer service and operational questions
Mentor team members by being visible and setting an example forwhat great customer experience and product knowledge looks like
Deliver in-the-moment feedback and recognition to Retail SalesAssociates as needed, both new and tenured
Foster and support a productive employee culture
Gather feedback from customers, store team members, and viaobservation to report to store management team
Deliver results while putting the customer first and applyingan omni-channel mindset
Build relationships with customers, team members and businesspartners
Be a Rhone product knowledge expert educating customers onfeatures and benefits
Assess the customer's individual needs providing productrecommendations
Maintain presentation of the sales floor, product, signage, anddisplays in accordance with Rhone's visual merchandisingstandards
Work with store management to ensure shipping and receiving areprocessed in accordance with Company standards
Maintain a neat and organized stockroom in accordance withRhone's organizational standards
Take initiative by jumping in on any task, asking questions andsharing ideas
Demonstrate inclusive behavior across team and customers
What you'll bring:
- Strong interpersonal communication and customer service skills
- Strong organizational, time management and multitasking skills
- A positive attitude and an upbeat personality
The ability to utilize technology effectively and engage withcustomers and your team to meet goals
The willingness to learn, be open to feedback and takes actionas required
Ability to learn procedural knowledge acquired throughon-the-job training
Ability to handle customer interactions and potentialissues/concerns courteously and professionally
Ability and desire to work in a tight-knit team environment
Job Requirements
Willing to work a flexible schedule including evenings,weekends, and holidays
Available to work a minimum of 3 4-hours shifts per week
- Must adhere to scheduled shifts with punctuality
- Ability to lift 25 pounds
Comfortable climbing ladders, moving around regularly, andstanding for extended periods
Must be legally authorized to work in the United States
- Must be 18 years of age or older
What you'll get:
- Generous clothing discount and quarterly clothing allowance
- Paid Sick Time
- Bonus Incentive Program
- 401(k) plan with Company matching (limited)
Other details
- Primary location: Bridgehampton, NY
- Job Type: Temporary (May - September)
- The hourly pay range for this role is $19 - $23 per hour
Rhone Apparel, Inc is an equal-opportunity employer and iscommitted to providing a workplace free from harassment anddiscrimination. We are committed to recruiting, hiring, trainingand promoting qualified people of all backgrounds, and make allemployment decisions without regard to any protected status." />