Job Details
Job Title : Business Analyst
Location: Hartford, Connecticut
Duration: 12+ Months
Type: Contract
Job Description:
Experiences Required for This Role
Grant Administration - Domain expertise in the following required:
- Understanding of the entire grant administration process, from discovery and initial proposal submission to award management and compliance reporting
- Familiarity with the various stages of grant evaluation, budgeting, and fund allocation
- Knowledge of regulatory requirements, documentation, and reporting obligations associated with grants administration
- Ability to collaborate with various stakeholders, including government agencies, program managers, and grant applicants, to ensure seamless adoption and effective utilization of digital grants platform
Requirements Analysis - At least 5 years of experience and use cases with the following: - Evaluating business processes and user needs
- Anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Effectively communicating your insights and plans to technical and non-technical audiences, including crossfunctional team members, stakeholders, and management
- Prioritizing requirements based on product roadmap, business needs, and technical feasibility
- Navigating complex stakeholder relationships, competing resources, and priorities
Requirements Documentation - At least 3 years of experience and use cases with the following: - Conducting meetings and presentations to share ideas and findings
- Documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria
Solution Testing - At least 2 years of experience and use cases with the following: - Ensuring solutions meet business needs and requirements
- Performing user acceptance testing
- Classifying and documenting defects
Digital Platforms, Tools and Discipline - At least 2 years of experience and use cases with the following: - Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
- Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
- Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
- Staying up to date on the latest process and IT advancements to automate and modernize systems
Knowledge, Skills, and Ability Business Analysis - Exceptional analytical and conceptual thinking skills
- The ability to influence and determine acceptable solutions with stakeholders
- Advanced technical and documentation skills
- Fundamental analytical and conceptual thinking skills
- Reporting and presenting
- A track record of following through on commitments
- Excellent planning, organizational, and time management skills
- A history of leading and supporting successful projects Performance in Complex Situations
- Communication and collaboration with state-wide partners
- Clearing challenges for team members
- Comfort in blazing a path through an ambiguous work environment
- Judgement fitting to the ever-changing environment
- Ability to juggle multiple project workstreams Team Building
- Supporting teammates' skills and behaviors development and delivery
- A balance between strong domain expertise and flexibility
- Prioritization, organization, and triage in an independent environment
- Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
- Ability to maintain strict confidentiality
- Judgement in dealing effectively and diplomatically with all levels of government staff
Preferred Skills & Qualifications Other Desirable Skills - A bachelor's or master's degree in business or related field
- 5 years of business analysis or a related field.
- 2 years of user-centered design
- 2 years of user research and analytics
- 1 year of customer relationship management platforms such as Salesforce1 year of web content management platforms such as Sitecore
- 1 year of cloud-based services and solutions such as Azure