Job Details
Job Summary
Oversees all front of house (FOH) operations and is responsible for ensuring legendary food and legendary service and the management of all FOH employees on a day to day basis.
Essential Functions
* Maintains service and cleanliness in the FOH.
* In conjunction with all management, enforces compliance with all employment policies in area of responsibility.
* Oversees/approves all FOH systems.
* Provides/oversees all FOH training.
* Works during peak business times to set the pace in the FOH.
* Manages through hands on supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
* Ensures 100% table visitation during shifts.
* Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times.
* In charge of liquor orders and overseeing liquor costs.
* Assists with the development of key hourly employees, assistant managers, and hourly employees.
* Completes first interviews of all FOH personnel.
* In charge of evaluations of all FOH staff.
* Cross-trains FOH employees and oversees their development.
* In charge of weekly schedules for all FOH employees.
* Creates a fun environment by following our core values and implementing contests, theme nights, and creating incentives for the staff.
* Understands and practices safe food handling procedures.
* Follows TIPS guidelines.
* Creates a safe and fun environment for FOH staff.
Competencies
* Accountability - Ability to accept responsibility and account for his/her actions
* Communication, Oral - Ability to communicate effectively with others using the spoken word
* Communication, Written - Ability to communicate in writing clearly and concisely
* Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
* Time Management - Ability to utilize the available time to organize and complete work within given deadlines Working Under Pressure - Ability to complete assigned tasks under stressful situations Qualifications
* Highschool graduate or General Education Degree
* 2 years or more as a Service manager or Assistant Service Manager in a full-service restaurant concept
* Word and excel knowledge
Company : Ultra Steak, Inc.
Position : Service Manager - Aspen Tap House
Status : Part Time
Shift : First (Day), Second (Afternoon)
Req # : 6359825
Date Posted : October 05, 2021
Location : 2001 S. Neil St, Champaign, US, IL, 61820
Job Category : Aspen Tap House - Management