Job Details
Join the team redefining luxury hospitality in Atlanta. Join FORTH.
You know that feeling? When you walk into a hotel or a restaurant and everything and everyone just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax?
We create that feeling, with passionate people like you.
FORTH is thrilled to announce a variety of opportunities at our brand-new property opening summer 2024. It is a haven of luxury on the BeltLine and Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments.
We are setting a new standard for the hospitality industry, so we are seeking talented individuals who hold themselves to a higher standard, too.
If you are dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that is creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can.
ESSENTIAL JOB FUNCTIONS:
- Prospect for new business Internet prospecting, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
- Builds and maintains strong client relationships.
- Responds in a timely manner to incoming group/catering business opportunities.
- Ensures that all business is booked within hotel parameters.
- Conducts hotel site inspections and client presentations both in person and virtually.
- Create contracts and other related booking documentation as required including but not limited to activity tracking. Manage and maintain client account files.
- Detail events to include all food & beverage, set up and audio-visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel s needs.
- Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
- Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
REQUIRED SKILLS AND ABILITIES:
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to pitch-in and help co- workers with their job duties and be a team player.
- Knowledge of a hotel structure and how all departments interact.
- Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
- Ability to move throughout the hotel to conduct site inspections.
- Knowledge of Delphi.fdc programs a plus
- Experience in working with large groups (starting at 50 rooms)
- Experience (but not a must) in the SMERF market
- Experience in working with ALHI, Martiz, Helms Briscoe, One 10 and/or ITA Group
- Preferably, knows the Atlanta market
- 5-10 Years experience preferred
- Luxury Hotel Experience Preferred