Job Details
**Primary Purpose:** The Account Coordinator is responsible in supporting the smooth functioning of eCommerce photography production. This individual will oversee the flow of samples to the photography studios, as well as manage the launch calendar for all eCommerce photography projects to ensure that the delivery of all product page imagery and video for global Coach Outlet sites are met by deadlines. **The successful individual will leverage their proficiency in production** **to...** * Oversee launch calendar for global Outlet sites, licensing, drop-ship deliveries, and special projects. Manage associated timelines, production milestones and sample coordination efforts to ensure photo/video launch goals are supported.
* Create and maintain sample tracking records for all ecommerce photography. Work closely with Sample Management team to ensure all needed samples are verified, sourced, and sent to photography studio before upcoming launches.
* Connect with all business units on launch dates and timeframes to ensure that photography is delivered on time.
* Provide weekly project calendar updates and sample availability status reporting.
* Proactively identify production risks, and take initiatives to streamline processes, resolve issues and establish task deadlines/timelines when necessary.
* Support manager with eCommerce photography- related projects.
* Excellent excel skills (creating advanced formulas, Vlookup and pivot tables.)
* An ability to think both strategically and tactically. Process orientated.
* Strong attention to detail and high level of accuracy.
* Comfort managing multiple projects and tight deadlines simultaneously and effectively.
* Proactive risk management approach.
* Ability to build strong professional relationships and provide exceptional service to internal stakeholders.
* Effective, timely and concise verbal and written communication.
* Eagerness to grow, learn and advance career at Tapestry.
* 1-2 years industry experience (preferably in Retail, eCommerce and/or Operations settings)
* Strong sense of urgency and ability to thrive in fast-paced environment.
* Track record for collecting and analyzing information and implementing actions tied to goals and deadlines.
* Demonstrated proficiency working with large amounts of data.
**Customer Focus:** Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. **Learning on the Fly:** Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. **Strategic Agility** : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. **Developing Direct Reports and Others** : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. **Customer Focus:** Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. **Learning on the Fly:** Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. **Strategic Agility** : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. *
* **Developing Direct Reports and Others:** Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* **Building Effective Teams** : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.