Job Details
**Why Youll Love This Job**
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Conroe, TX, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICALs Customer Service Representative job opening today!
TX!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!
**Job Duties and Responsibilities**
* Handle patient scheduling, appointments, multi-phone line
* Gather new patient data; keep track of all patient referrals
* Disseminate information to patients; act as a go-between for patients and physicians
* Send and keep a log of all reports sent to doctors
* Collect all payments; insurance verification
* Collect/open mail; distribute mail to proper areas/people
* Send benefits paperwork to billing companies
* Handle all scheduling and ensuing communication
* Answer phones, act as a patient liaison, answer any questions from potential or current patients
* Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
* Collect new patient intake information; track all clinic referrals
* Fax reports to physicians; keep a log of incoming reports
* Verify Insurance and track insurance-covered visits; take copayments
* Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
* Communicate with the office manager and clinicians about scheduling/patient arrival
**Qualifications**
* High school diploma or equivalent
* Valid drivers license and reliable transportation
* Great communicator and multitasker, detail-oriented
* Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
* H.S. graduate or GED certificate
* Up-to-date DL and a dependable vehicle
* Excellent at handling details, communicating and multitasking
* Great demeanor, strong integrity and compassion
Type: Full Time (Salaried)
Job ID: 68812
**Job Details**
**Description**
****Who We Are****
**SBA Communications has been a leader in the telecommunications infrastructure industry for the past 30 years. With over 30,000 cell towers in 14 different countries, we address the nonstop demand for connectivity. Our customers are continually increasing their network capacities by building out or densifying their networks using cell towers, antenna placements on buildings and rooftops, and DAS and small cells the infrastructure - this is what we do at SBA.**
****The People****
**As a team member, you are the most valuable asset at SBA. We appreciate and recognize the impact you have on the success of the company, our customers and the communities we serve. We are collaborative and enjoy each others company. We work hard to make those around us a success and we interact with each other in a positive and respectful manner.**
****The Perks****
**So many! Stay healthy with medical, dental and vision insurance options, and join the company Wellness program. Become financially secure with our 401K plan, our annual stock grant, and our Employee Stock Purchase Program. Relax or take needed sick or personal time with 19 days of paid time off (PTO). Stay protected with life and disability insurance, as well as several other voluntary insurance options. Save money with various discount programs.**
****Essential Duties & Responsibilities:****
* Coordinate the leasing process, to include lease application and other required documents with all required parties.
* Investigate specific geographical areas. Locate candidate sites within specific geographic areas, which meet engineering standards. Compile all candidate data for presentation to the client. Supplies weekly progress reports to the Site Development Manager.
* Prepare and present proposals. Present verbal and written proposals to property owners selling the mutual benefits of a business relationship, and gauge the motivation of the owners.
* Ability to professionally represent the company at client, zoning and other required meetings.
* Ability to proficiently use internal and external databases.
* Coordinate with internal and external resources on the scheduling of construction of the facility and installation of equipment.
* Perform all zoning and permitting activities required for customer equipment and communication towers.
* Negotiates mutually acceptable terms with the owners and clients and finalize an agreements.
* Attend and participate in various meetings; makes oral and written presentations.
* Other projects and duties as assigned.
****Supervisory Responsibilities:****
* None
** **Qualifications:****
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
****Education and/or Experience:****
* High School Diploma or GED and 3+ year of site acquisition, zoning, increasing land planning, local government or architecture experience required or Bachelors degree in a related field with previous wireless telecommunications experience required.
* Prior supervisory experience strongly preferred.
* Must have demonstrated the intermediate knowledge and ability to work with MS Office and Microsoft Outlook.
**Language Skills:**
* Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
**Mathematical Skills:**
* Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, and volume.
**Reasoning Ability:**
* Ability to define problems, collect data, establish facts and draw valid conclusions.
**Certificates, Licenses, Registrations:**
* Valid Drivers License required.
* Real Estate or Brokers License desirable.
**Physical Demands:**
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to stoop, bend, kneel or crouch.
* Ability to stand, walk and sit.
* Ability to reach with hands and arms.
* Visual ability correctable to 20/20.
* Sitting ninety percent of the day.
* Ability to respond verbally in an understandable, professional manner in person and over the telephone.
* Manual dexterity to input data into the computer, the calculator and operate the equipment listed above.
* Ability to operate a vehicle.
* Ability to lift up to 25 pounds.
* Ability to trave