Job Details
JOB TITLE: Senior Business Systems Analyst
DEPARTMENT: IT
LOCATION: Bristol, PA
REPORTS TO TITLE: Vice President of IT
SCOPE OF POSITION
Under the direction of the Vice President of IT and working in with selected IT Systems Integration (SI) partners, and cloud solution providers, and business leaders, support the business applications guiding Lenox business growth and strategies. Develop and enforce transformation of Lenox business and IT capabilities to achieve a cloud based operating environment.
BASIC FUNCTIONS
Strategic planning and tactical enhancement of Lenox business applications and infrastructure environments with the goal of transforming to 100% cloud-based solutions. Interact as change agent and influencer with business unit leaders, internal Business Applications managers, and strategic business solutions partners (i.e., cloud solution providers). Document business requirements, specifications, operational workflows in the form of Use Cases and test cases. Design, develop, communicate, and execute technology implementation and deployment plans including, unit, system and end-to-end testing of business applications and infrastructure changes. Work with business users in User Acceptance Testing (UAT) and sign-off of all business applications and infrastructure changes.
Align, coordinate, and collaborate with business unit leaders to ensure IT solutions, infrastructure plans and capabilities support, and keep pace with the evolving business and applications roadmap.
RESPONSIBILITIES:
Business Performance
Perform business and systems analysis work; conduct requirements gathering / analysis via information gathering sessions with business users and technical staff.
Assist business team in the creation of requirements documentation that can include use cases, process flows, and system interface diagrams.
Consult with business users to improve adoption and efficient use of all systems related to Microsoft D365 Finance and Operation job functions.
Create and manage workflows in D365 as they pertain to business process.
Design and implement integrations between D365 Microsoft D365 Finance and Operation and external systems.
Develop comprehensive test plans with users, coordinate test activities and / or help execute test components.
Communicate effectively with business users on the status of enhancements and projects.
Skills/Competencies
Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines.
Ability to analyze issues and develop both non-technical and technical solutions.
Communication, influencing and negotiating skills are critical.
Ability to analyze business processes, design process improvements, and train business users on the new processes.
Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.
Ability to rapidly learn and take advantage of new concepts, business models, and technologies.
QUALIFYING REQUIREMENTS:
Bachelor s Degree and/or equivalent combination of education and experience.
3-5 years of experience working with Microsoft D365 in an Analyst/Functional role.
Proven ability to provide business analysis and/or system development/configuration deliverables related to process improvement.
Experience with a software and systems development life cycle, Waterfall and or Agile.
Experience with or the following systems and/or processes is a required:
- Microsoft Dynamics Finance and operations
Experience with or the following systems and/or processes is a plus:
- EDI OpenText (GXS)
- eCommerce platform shopifyplus
- Microsoft D365 Certification(s)
- Implementation/Operational experience with Manhattan WMS
- Microsoft SQL Server
- Complex Query generation
- View Creation / Executions
- SQLAgent
- Extended SQL Server toolset SSRS / SSIS / SSAS
- Data Modeling / Data Warehouse
- Knowledge of Microsoft Power BI is a plus.