Job Details
Job Description ** JOIN THEBATH FITTER FAMILY**
**JOB DESCRIPTION**
Sorry, this service is unavailable for the moment Inside Sales Representative Responsible for setting appointments for estimates with prospective customers. Tasks and Responsabilities
* Set appointments for estimates in a professional and friendly manner by contacting customers that have left their name at shows, events, malls, social media, web site or phone message
* Answer all incoming calls promptly, politely, and professionally
* Maintain a success rate that meets or exceeds defined objectives
* Follow up on all leads for which an appointment has not been set and attempt to book an estimate appointment
* Follow up on all unsold estimates and either sell the job or set an appointment for a follow up sales appointment
* Evaluate uninstalled new orders, identify opportunities for value added sales, and follow up with customer
* Input and maintain all data related to leads and scheduling in our CRM systems
* Conduct pre-appointment calls to targeted residential prospects
* Schedule the Sales Consultants post install quality control visit
* Conduct regular follow up with all prospects who either have not had an estimate scheduled or have not yet purchased (by either phone calls, regular e-mails, newsletters, correspondence, etc.)
* Work assigned schedule including evenings and weekends
* Effectively using computer workstations, various software and video conferencing (i.e. Zoom, Teams, Skype)
* Adhere to all safety policies and procedures
* Abide by all Bath Fitter policies and procedures
* Attend and participate in regular branch and/or regional meetings and training sessions
* Prioritize work activities, uses time efficiently
* Professional Dress and/or uniform, neat in appearance, observing rules of good grooming and hygiene
* Regular Attendance and punctuality are required
* Perform other duties as assigned
Job Requirements
* Education and/or Experience High school diploma or general education degree (GED);
* 1 to 2 years of call center or sales experience
* The primary physical demands of the Inside Sales Representative is sedentary work that primarily involves sitting/standing. Occasionally includes light work that includes moving objects up to 20 pounds
* Lifting files and office equipment 1-30 time per day weighing 1-2 pounds
* Standing occasionally
* Sitting frequently and constantly
* Walking occasionally to communicate, greet customers, and file documents
* Bending/Twisting occasionally to file from seated/standing position
* Squatting occasionally while filing from standing position
* Reaching above shoulder up to 54 with the visual boards
* Seeing including near, far, and depth
* Hearing to communicate with co-workers, customers, vendors, and hear announcements
* Talking to communicate with co-workers, customers, and vendors
* Wearing proper PPE including mask, gloves, and headset
Demonstrated Skills
* Able to speak clearly and persuasively; write clearly able to read and interpret written information
* Ability to work collaboratively within the team for a common goal
* Able to demonstrate accuracy and completion; monitors own work to ensure quality. Looks for opportunities to improve and promote quality
**JOB OVERVIEW**
TYPE Permanent SCHEDULE Full time CATEGORY Retail LOCATION Syracuse, NY **SHARE JOB POSTING**
**JOB LOCATION**
3910 Brewerton Road, North Syracuse, New York, US 13212 *Bath Fitter is an equal opportunity employer and is committed to diversity in its hiring and business practices. All qualified candidates are encouraged to apply.* *Please note that the Company requires all applicants for employment to submit truthful information and that if the Company learns that an applicant submitted untruthful or false information even after an applicants employment commences the Company retains sole discretion to either rescind the applicants offer of employment or terminate employment.* *Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.* **RELATED JOBS**