Job Details
Essential Duties and Responsibilities Include
The Night Auditor is responsible for the following job functions.
- Responsible for the Hotel and Front Desk operations during the overnight shift.
- Primary responsibilities include but not limited to: Registering guests, assign rooms, update guest history, confirm payment, and check in guests to rooms making reservations, preparing daily financial reports, balancing transactions, transmitting daily receipts.Completing shift checklists.
- Night Auditor will be able to work independently and with minimal supervision. They must also be capable of problem solving and troubleshooting in order to resolve guest issues that may arise as well as respond to emergency situations.
- Assist with all aspects of guest services and present a positive impression of the establishment.
- Confirm guest satisfaction, close billing and issue receipts, store luggage and lifting of 25lbs required.
- Leave guest with a lasting positive impression of the establishment as they depart
- Supply information to guests regarding on-site facilities. Aware of bulletins of upcoming events and groups.
- As needed, perform other clerical duties such as filing, faxing, copying, and preparing and sorting mail.
- Multi task in communication devices.
- Verify and confirm guest registrants for security reasons.
- Communicate information between shifts to ensure job thoroughness to meet department objectives.
- May be required to work overtime.
- Assist in the training of new Night Auditors job duties and procedures.
- Other duties as assigned.
$21.00+ per hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership tuition reimbursement and more.