Job Details
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Role- Datacenter Technician
Location- Seattle/ Redmond, Washington, United States
Number of positions- Multiple
- Install and configure computer hardware and software systems
- Monitor computer systems and networks to ensure they function efficiently
- Communicate with clients over-the-phone or face-to-face to assist them in setting up systems or resolving issues
- Troubleshoot network and system problems to provide solutions to hardware/software defect
- Follow instructions contained in the equipment manual when setting up a system or conducting repairs
- Create and set up new user accounts/profiles, as well as address issues with passwords
- Establish and maintain positive trust relationships with customers and with data specialists such as programmers
- Perform tests to verify the functionality and usability of new technology
- Present to company management reports of IT/systems support services
- Offer recommendations on customer learning requirements during the development of client training programs
- Conduct research to identify ways of improving current system performance
- Produce shift status reports to communicate shift operations and issues to superiors
- Maintain inventory of data center supplies such as printers, scanners, and copiers
- Implement procedures, policies, and standards to ensure work operations are effective
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.