Job Details
Showroom Manager
We have an exciting opportunity for a Showroom Manager to join us. As Showroom Manager, you will enjoy a showroom-based sales and leadership role with a strong focus on the development and nurturing of relationships with Interior Designers. You will be responsible for maintaining an exceptional service to all visitors, setting an enthusiastic and energetic atmosphere and building brand awareness throughout the industry.
We are a collective of six luxury interior brands, each with a special role to play, and two manufacturing brands (Anstey Wallpaper Company and Standfast & Barracks). At Sanderson Design Group (SDG) we are Zoffany, Sanderson, Morris & Co., Harlequin, Clarke & Clarke and Scion and our purpose is to bring the beautiful into people s homes and lives .
Responsibilities
- Day-to-day management of the Showroom
- Development and cultivation of relationships with Interior Designers inside and outside of the showroom, working with them on existing projects and developing new opportunities
- Lead and train the team to provide an efficient and exceptional service for all visitors to the showroom, while creating a memorable experience
- Lead all showroom implementation processes and driving consistent execution of the brands visual strategy to create an exceptional customer experience
- Ensure the Brands are appropriately represented within the showroom, while giving guidance to the merchandising teams on the needs of the business
- Ensure all visitors to the showroom understand the DNA of each brand and what is has to offer
- Act as the first point of contact, lead and recruit all showroom associates
- Motivate each member of the team to always ensure the proper functioning of the showroom
- Host events at the showroom and represent the brand in all aspects of the business
- Develop and implement efficient and effective sales and operational strategies
- Achieve sales targets through consistent outreach
- Provide market information and competitive analysis to management in accurate and consistent manner
- Create and implement outreach program for new and existing clients, to be coached to team with follow through and high standards that align with the brands
- Properly maintain facilities and liaise between building management and SDG management
- Regular communication with corporate office, customer service and sales team
- Styling and managing the visual merchandising of the showroom
- Brand ambassador at industry events, press related events, and social events within the showroom and outside the showroom
Measures of success
- Sales targets met
- Showroom visitor and sampling statistics
- Improvement of customer satisfaction
- Customer generation and outreach
- Effective and appropriate understanding and representation of all brands achieved
- Development of a high performing team, including swift resolution to under performance
- Objectives prioritized, set, managed, and achieved
- Timely reporting
- Role model for the company values and behaviours with internal and external stakeholders
Skills & Experience
- Bachelor s degree from accredited University or College
- NY, NJ, or CT driver s license
- Proven management and team leadership
- 5 to 10 years of experience in the interiors industry with proven track record of achieving targets and driving sales growth in a business
- Ability to lead and motivate a team
- A passion for our brands coupled with excellent communication and presentation skills are essential
- A self-starter with excellent commercial acumen
- Strong interpersonal skills with the ability to relate to customers and the desire to develop these skills further
- Willing to travel when necessary
- Strong mentor - coaching and people management skills
- Ability to offer and overcome adversity and challenges through solutions and positivity
- Strong analytical skills with the ability to build and explain financial models
- Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint
You can apply via LinkedIn or send your CV to ...@sandersondesigngroup.com
About us
Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products.
In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks.
Our purpose is "To bring the Beautiful into People s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming purveyors of wallpaper and paint to the court of George V.
We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People s Homes and Lives. We are Sanderson Design Group.