Job Details
**System Automation Support Specialist - Payroll**
**BlueStar Retirement Services Inc.**
in Remote / Ponte Vedra Beach FL
The **System Automation Support Specialist - Payroll** is responsible for improving operational efficiencies and providing systems support to clients of BlueStar/Ameritas. This position will help assist new clients who want to automate data exchanges in their payroll process and are a key resource for other payroll personnel and payroll conversions in the business.
**Key Areas of Responsibility**
* Identify inefficient operational areas and areas lacking sufficient controls and then develop and implement process improvements
* Manage on-going process improvements until such projects are ready to be handed back to "normal operations"
* Provide technical support internal users for internal systems like Relius, PlanConnect, Relius, Crystal, Adobe products, and JeffNet
* Develop and support integrations with third parties including advisors and payroll companies
* Provide support for Development Team by specifying requirements for and business objectives for new programming initiatives and by thoroughly testing new releases
* Create and maintain BluePrism automation processes
* Manage system and process audits conducted for CEFEX certification and SOC 1 and 2 audits
* Identify and analyze new software systems to enhance internal operations
**Characteristics**
* Commitment to making the client's experience as easy as possible and desire to get the details right
* Belief that technology can help us work better, faster, and smarter
* Ability and desire to think outside the box for new, creative solutions
* Willingness to work within existing procedures to ensure accurate controls
* Commitment to life-long learning and being a team player
* Excellent mathematical, Excel, and time management skills
* Key resource for Payroll Personnel and Payroll Conversion
* Ability to liaison with Payroll Companies to establish feeds
* Crystal Reports and Jeff-Net Proficiency
* Strong attention to detail; high level of accuracy
* Ability to meet deadlines; strong sense of urgency
* Strong verbal and written communication skills
**Required Skills**
* 3 or more years of experience of prior experience
* Experience in SQL, Crystal Reports, STATA is preferred
* Ability to utilize office equipment such as computers, phones and photocopiers throughout the work day
* Ability to organize and manage multiple priorities
Ability to manage data and process financial transactions with a high degree of accuracy
**How to Apply**
To apply, please email your resume to ...@BlueStarRetirement.com. Please list position in Subject line.