Job Details
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!Responsibilities:Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requestsEnsure the highest level of customer service by anticipating and responding quickly to visitors' requestsClean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areasBring requested supplies, such as rollaway beds, cribs, and blankets, to guest roomsTransport clean linen to the housekeeping storage rooms and replenish linen supplies on each floorQualifications:Graduated high school, received GED or equivalentAt least 1 year of experience as a houseperson or housekeeper preferredProven customer service experience with a strong guest-focused mentalityGood understanding of cleaning techniques and productsSolid work ethic and excellent organizational, time management, and communication skillsAbout Company:Situated directly off Pomona Freeway Route 60, this hotel in Rosemead, California offers a heated outdoor swimming pool and on-site restaurant. Free WiFi is available and guests can enjoy a DoubleTree signature chocolate chip cookie upon arrival.Rooms at DoubleTree by Hilton Rosemead include a microwave, a refrigerator, a flat-screen TV, an iron with ironing facilities, a hairdryer, complimentary toiletries, and coffee-making facilities.