Customer Service Representative -DME Order Intake Coordinator


Job Details

Description

ComfortCare Pharmacy and Medical Products is seeking an experienced Customer Service Representative / Order Intake Coordinator at ComfortCare Medical Products to join our team! You will be responsible for coordinating incoming medical equipment orders and supplies from start to finish.

Responsibilities

Respond to customer inquiries professionally and promptly
Share detailed information about the various products and services offered
Aid customers in placing and managing their orders efficiently
Maintain and update customer records accurately based on interactions
Collaborate with customers, physicians, and insurance companies to facilitate medical equipment orders
Manage a high volume of incoming phone calls effectively

Qualifications

Previous experience in customer service, durable medical products, or related fields like the medical front office is required
A strong ability to establish connections with clients is essential
Must excel in prioritizing tasks and multitasking effectively
Maintaining a positive and professional attitude is a must
Superior written and verbal communication skills are necessary
Fluency in Spanish or Armenian is highly desirable
Availability for part-time or full-time work (25-40 hours per week)
Flexibility to work on Saturdays with one weekday off





 COMFORTCARE PHARMACY & MEDICAL PRODUCTS

 06/15/2024

 Glendale,CA