Job Details
We are searching for a Software Trainer to be based in Wixom, Michigan. The primary role of the incumbent will be to instruct and train individuals on a variety of computer programs and management systems, with a specific focus on Microsoft Access, Microsoft Excel, and other Microsoft Office Suites. This role promises to provide a stimulating work environment that fosters growth and learning.
Responsibilities:
Develop and deliver training programs on computer software including Microsoft Access, Microsoft Excel, and other Microsoft Office Suites.
Implement a comprehensive management system to track progress and ensure effective learning.
Utilize the 'About Time' software to manage and schedule training sessions.
Perform administrative tasks related to training, such as maintaining records and preparing training materials.
Collaborate with the Human Resources (HR) Administration to identify training needs and develop appropriate training programs.
Provide excellent customer service by addressing inquiries and resolving issues related to the training programs.
Regularly communicate with participants to gather feedback and make necessary improvements to the training programs.
Support various accounting functions by training employees on relevant software and systems.
Regularly update training materials and methods to ensure they are current and effective.
Foster a positive learning environment that encourages active participation and effective learning.
Requirements:
Minimum of 2 years of experience as an Instructor/Trainer
Proficient in the use of Computer Programs
Familiarity with Management System
Proficiency in Microsoft Access, Microsoft Excel, and Microsoft Office Suites
Experience with the About Time system
Knowledge of Accounting Functions
Strong Communication skills
Excellent Customer Service skills