Job Details
Job Description - Claims Adjuster - National Catastrophe Response Team (186414) ****
Claims Adjuster - National Catastrophe Response Team **Job Number**
: 186414 As a **claims adjuster** on the National Catastrophe Response Team youll investigate, analyze, and determine the extent of Progressives liability and attempt to affect settlement with claimants. Acting predominately in a file ownership role, youll assess losses resulting from weather events (e.g., hail, hurricane, tornado, etc.). This is a remote position where youll be able to work out of the comfort of your own home.
**Duties & Responsibilities**
* Evaluates, makes decisions, and effects settlement related to total losses
* Negotiates with repair service providers, customers, and salvage vendors
* Communicates proactively and maintains a requisite service level with customers
* Provides clear explanation for customers regarding claims catastrophe process
* Able to work variable and flexible hours, such as nights, weekends, and holidays in response to business needs
**Must-have qualifications**
* Bachelors degree or higher or a combined total of five years of work experience (e.g., handling catastrophe claims and college education)
* Two years of claims handling experience
* Licensing compliance in all required states
**Schedule:** Shifts will include working either Saturday or Sunday MT Zone hours (10 to 7 ET) when not working CAT hours, 9am to 8pm ET during CAT hours
**Compensation**
* $43,800 - $54,800/year
* Gainshare bonus up to 16% of your eligible earnings based on company performance
* During CAT season this role is eligible for CAT pay
**Benefits**
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Equal Opportunity Employer
**Job**
: Claims **Primary Location**
: United States-Michigan-Detroit **Schedule**
: Full-time **Employee Status**
: Regular Work From Home : Yes