Job Details
Job Description: Service Manager - Residential HVAC
Overview: As the Service Manager, you will spearhead the creation and leadership of a top-tier service team renowned for its excellence. This role demands a dynamic leader capable of fostering a high-energy, efficient, and goal-oriented environment.
Key Responsibilities:
- Develop and manage a comprehensive service department with an emphasis on quality and efficiency.
- Lead recruitment efforts to attract and onboard skilled field technicians.
- Oversee the training and professional development of team members, ensuring high standards of performance and expertise.
- Collaborate closely with the dispatch team to optimize technician assignments and ensure effective service delivery.
- Actively contribute to a positive workplace culture, setting an energetic tone and inspiring the team daily.
- Motivate and guide technicians to achieve and surpass their individual and team targets.
- Maintain accountability within the team, ensuring adherence to exceptional service and performance standards.