Job Details
**Studio Concierge**
We are always searching for personable, positive and energetic people to make a great impression on our clients! We are searching for positive mentors for the next generation! You will play an imperative role in accomplishing NHAD's mission of offering top notch, professional instruction in the art of dance, helping lead our students to become great people through training in the art of dance and enriching our community.
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This isn't your reception job. We only hire exceptional over-achievers who are looking for a long term position and who want to play a role in impacting our dancers' lives. We are looking for members to join our team of remarkable go-getters who work closely together to create a positive and dynamic dance community! We seek individuals who will be invested in the growth of our students, community and team. If you're looking for a quick, low responsibility job in a slow paced, leisurely environment, this is not the opportunity for you.
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If you are the SUPERSTAR we are looking for if:
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* You are HUNGRY & EAGER to learn and grow.
* You are a people person and take pride and care in helping people.
* You are flexible and resilient when faced with rapid-fire demands of your attention.
* You are often described as caring and a great listener by your friends and family.
* You arent afraid to voice your own opinions and take action make something better.
* You find it easy to empathize with others.
* You are proactive, forward-thinking, and think on your feet.
* You have high standards for your work.
* You are a highly motivated self-starter and a quick learner.
* You have a figure it out attitude about any new project or task you havent done before.
* You are organized and have the ability to create deadlines.
* You can see a need and propose creative and viable solutions.
* You have the ability to be reliable.
* You are the type of person who always goes above and beyond.
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Job Responsibilities
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* Creating a WOW customer service experience, interacting positively with parents and dancers through email, FB Messenger, Instant chat, over the phone and in person.
* Greeting clients and fulfilling their needs while they are in the studio.
* Giving studio tours to prospective clientele.
* Helping young dancers get settled and organized for class.
* Helping teaching staff with specific needs
* Helping the director, business manager and teaching staff with a variety of projects related to studio events and business. No day will ever be the same!
* Keeping our lobby and common areas clean and organized.
* Sorting and distributing retail products to clientele.
* Light word processing.
* Capturing "moments" for social media.
* Attending and working at studio events wherever needed.
* Attending 2-3 yearly staff meetings.
* Completing daily, weekly and monthly rhythms as presented.
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Position Requirements
* Pleasant, patient and outgoing demeanor.
* Experience with Google Suite a plus: Gmail, Google Docs, Google Sheets, Google Drive, etc.
* Excellent computer skills, and the ability to learn our cloud based, Google Chrome based Studio Management software a plus.
* Understanding of posting on social media platforms.
* Creative mindset.
* Candidates must have excellent, organization, effective verbal and written communication, creativity and flexibility, and an enthusiastic and warm approach with clients.
* Ability to work independently and take direction.
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If this is YOU, please take a moment to fill out this quick form to get the ball rolling!