Job Details
**Inside Sales Representative - Lockport, IL**
236000 - Berlinpackaging.com Inside Sales Lockport, Illinois Minimum Experience **Mid-level** Berlin Packaging is the nation's premier supplier of rigid packaging and packaging components. We are a $2.6 billion-dollar company with 30+ straight years of record growth.
Next, combine that with an award-winning culture. Our 1,000+ employees are high-performing - and importantly, collaborative - entrepreneurs who blow through obstacles and embody an Anything is Possible! mindset. We love it here. Our engagement scores are 3x the national average. And every single employee shares in Berlins profitable growth.
Now you understand why since 1898, our 100+ year-old company has grown 10x faster than our industry!
And we're not done yet.
Inside Sales Representatives who will be responsible for nurturing and growing existing customer accounts.
Key Accountabilities:
* Develop and maintain long-term relationships with existing customer accounts and current book of business.
* Perform quarterly business reviews with top customers to determine any changes and future opportunities.
* Outbound call volume averages 10-15 calls daily.
* Retain accounts by providing excellent service and value.
* Increase share of wallet by identifying new opportunities within existing accounts.
* Effectively use SalesForce-SFDC tool for follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.
* Work with cross functional teams including supply chain, billing, merchandising, and customer service to provide satisfactory solutions from the customer perspective in order to retain business, and leverage communication from other departments to identify sales opportunities.
* Establish effective supplier relationships and product knowledge.
* Utilize and maintain a thorough knowledge of Berlin Packagings sales resources and service divisions.
* Support Branch metrics.
* Fulfill employee portion of the Berlin Values.
Knowledge, Skills, Abilities:
* Bachelors degree strongly preferred
* 3 years of B2B customer service or inside sales experience required
* Passionate people person, who cares about nurturing customer relationships, creates a professional yet personal rapport. Builds trust, which leads to customer loyalty
* Understands the business goals, drivers, and needs of customers. Is service-oriented and ready to go the extra mile for their customers
* Extremely detail-oriented and organized
* St rong business and financial acumen; understands and can articulate the Berlin Packaging value proposition, products, services, customers, and suppliers.
* Strong interpersonal and communication skills including written, verbal, and active listening.
* Effectively partners with internal teams and uses sales tools to accelerate results.
* An exceptional level of motivation, desire, and competitiveness.
* Is proactive-operates with a high sense of urgency; demonstrates strong time management skills; ability to prioritize and follow up.
Working Environment :
Office environment/Business casual
Berlin offers an outstanding compensation and benefits package including profit sharing, 401(k) with company match, medical insurance (including an HSA option and telemedicine), dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, 529 college savings plan, employee assistance, smoking cessation program, pet insurance, employee discounts, employee referral bonus program, and, last but not least, flexible spending accounts for transportation, medical, and dependent care.
Berlin Packaging provides equal employment opportunities for all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
**This position is not eligible for sponsorship.*
Location Lockport, Illinois Minimum Experience Mid-level